Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Today I have top up 15£ For 20 gb per month plan but my plan is showing 10£ can you please help me for this
I'm considering going onto the rolling plan with 02.Will this mean that I'd be eligible for WiFi calling?
Hi I'd like to activate HD Calling on my Samsung A71. How do I do this?
Hi, my tariff since I got my phone many years ago was the Classic Pay As You Go. My husband topped up my phone last December and now it is showing Talkalot. I do not understand why it changed as I am an existing customer who always had this tariff. T...
Just been trying to get an answer from virtually assistant and it was not answering the question and posting links that don't take to the right place
Hi, I got a sim card from O2, as I wanted a 2nd mobile number. I topped up and after that I noticed that the tariff for the new mobile is £10 data Big Bundle instead of the tariff that I still have for my 1st number: Classic Pay As You Go. I am strug...
I called 02 customer service and got the Adult content restrictions removed this morning. Does anybody know how long it takes to for the restrictions to be lifted?? It's still not off yet.
I have a sim on a Big bundle 5 GBP plan. I use only to receive SMS for various banking apps. I am aware to keep the sim from expiring i need to perform a chargeable activity at least once every 6 months (some debate as to whether an SMS is sufficient...
I need to replace my old phone and buy a new one. I wish to carry on with the big bundle I am currently on as well as keeping the same phone number. Please could someone advise the best way to do this. Many thanks.
I topped up my o2 balance to get a tarriff as I had one previously but it ended as I didn't make a payment I didn't realize I had to pay for it separately from a top up so could I possibly get a refund from my balance as it hasnt been used so I can b...
