Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! change to pay as you go from monthly

Finished device off and now want to go to pay as you go instead of monthly contract. Tried all sorts to try and cancel the monthly contract but with no luck. Sooooo frustrating. I just want to move across from current monthly acct, taking my number w...

Resolved! Replacement sim card

I lost my sim card how can I get another with the same number?

Resolved! £10 Big Bundle PAYG SIM

I've been using a Pay as you Go SIM on a Text and Web tariff (-so long that it's no longer available) but topping up every TWO months or more and simply allowing the credit to run out in between because I have quite low usage and this suffices for my...

Resolved! Top up fury

Does topping up by your phone actually work? 've tried to top up a PAYG SIM by debit card and it refuses to do so. It indicates to try another card, which I did using three different credit cards and each time I get the same stupid error message. I h...