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Pay for Travel on

KathieL
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I am in Switzerland with a pay as you go SIM card. How do I pay for the travel add on 

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MI5
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@KathieL 

You can use your Canadian card if you use this site to buy a voucher http://www.mobiletopup.co.uk/o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Bambino
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@KathieL See this: Using your phone abroad | International | O2

 If you've got a Pay As You Go sim, text TRAVELON to 21300.

It can take up to 24 hours for O2 Travel to be applied to your account.

You can call O2 Pay & Go customer service for free from your mobile on +447860980202

I DO NOT WORK FOR O2



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KathieL
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I think I have enough data to last me till end of trip but would like to add the travel add-on which is 1.99/day. 
do I just add the minimum top up of 10 British GBP?

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KathieL
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I tried calling the # above from Switzerland and the call wouldn't go through. 

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pgn
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@KathieL wrote:

I tried calling the # above from Switzerland and the call wouldn't go through. 


Numbers here, @KathieL 

 

Customer Service Number Charges

From your O2 mobile4445Free
From a landline0344 8090222Standard UK rate
From abroad+44 7860 980 202Free†

Opening times

Monday - Friday8am - 9pm
Saturday8am - 8pm
Sunday8am - 6pm
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MI5
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@KathieL 

Just top up with £10 then text TRAVELON to 21300

The £1.99 cost will be taken from your credit for each day you use it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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KathieL
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Ok. Next problem is that to top up online it asks for postcode. I'm from Canada and it won't accept our post code

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jonsie
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Bambino
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@KathieL Payment can only be made with a UK registered credit or debit card: 

How to Top Up (PAYG) - O2 Community

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@KathieL 

You can use your Canadian card if you use this site to buy a voucher http://www.mobiletopup.co.uk/o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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