Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 67569 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 35226 Views
  • 19 replies
  • 2 kudos

O2 have signed me up for a monthly charge that I have not agreed to

I have just discovered that an unused Virgin Media sim card has transferred to O2 and has been moved onto a monthly charge without my agreement. Can you please cancel this immediately and return my money as this is just fraud unless you can send me d...

Top up

I changed my tariff and topped up at the same time, the money has come out my bank for this but it’s not showing in my app that I have, nor have I had a text saying I have topped up which I should have. And nothing is now working, why is this?

Leigh8 by Level 1: Joiner
  • 554 Views
  • 1 replies
  • 0 kudos

Resolved! Sim only wifi calling

If I change to a contract free sim only deal will I still be able to use wifi calling

Cmgm1956 by Level 1: Joiner
  • 1533 Views
  • 5 replies
  • 0 kudos

Roaming in Argentina

Hi Can anyone help? I'm in Buenos Aires and I cannot get my iphone to connect properly to either WiFi or 4G. It's endlessly whirring. I received a message when I got here from O2 saying telling me call charges etc. so I assumed I would be able to con...

mrsgh by Level 1: Joiner
  • 2298 Views
  • 5 replies
  • 0 kudos

Resolved! bypass adult content block

i want to access adult content on my phone but i dont have a credit card and going into a store would be embarrassing. how can i get around the blocking. there should be an alternative way to verify age online such as uploading a driving licence, mos...

IS MY CONTRACT TERMINATED

CAN YOU PLEASE CONFIRM IF MY CONTRACT IS TERMINTED SINCE PLACE AN ORDER LAST MONTH

NISAR by Level 1: Joiner
  • 693 Views
  • 2 replies
  • 0 kudos

Resolved! Using two O2 sims with different phone numbers in the same phone.

Will it work? I am currently on pay monthly plan. I would like to purchase another sim with a different number and use it in the same phone sometimes. I am still intending to use my old sim in the same phone most of the time too.

Pinkberry by Level 1: Joiner
  • 1540 Views
  • 3 replies
  • 0 kudos

Resolved! PAC code

Having texted PAC to 65075 a number of time over the last two days, spent over an hour on the phone having been cut off three times I still have not received my PAC code. What is going on?

225282d by Level 1: Joiner
  • 560 Views
  • 1 replies
  • 0 kudos

Mobile wifi

I am on holiday using a huwei mobile wifi, I seem to have run out of data so I topped up the payg sim, that didn't help, I added a Snack 500mb data, that hasn't worked, whats the problem?

Mark52 by Level 1: Joiner
  • 624 Views
  • 1 replies
  • 0 kudos