cancel
Showing results for 
Search instead for 
Did you mean: 

Pay for Travel on

KathieL
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am in Switzerland with a pay as you go SIM card. How do I pay for the travel add on 

Message 1 of 12
1,680 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151947 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

@KathieL 

You can use your Canadian card if you use this site to buy a voucher http://www.mobiletopup.co.uk/o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 10 of 12
1,361 Views
11 REPLIES 11

Bambino
Level 86: Prestigious
  • 24427 Posts
  • 1062 Topics
  • 3821 Solutions
Registered:

@KathieL See this: Using your phone abroad | International | O2

 If you've got a Pay As You Go sim, text TRAVELON to 21300.

It can take up to 24 hours for O2 Travel to be applied to your account.

You can call O2 Pay & Go customer service for free from your mobile on +447860980202

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 12
1,421 Views

KathieL
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I think I have enough data to last me till end of trip but would like to add the travel add-on which is 1.99/day. 
do I just add the minimum top up of 10 British GBP?

Message 3 of 12
1,415 Views

KathieL
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I tried calling the # above from Switzerland and the call wouldn't go through. 

Message 4 of 12
1,413 Views

pgn
Level 77: Grand Master
  • 40095 Posts
  • 245 Topics
  • 1800 Solutions
Registered:

@KathieL wrote:

I tried calling the # above from Switzerland and the call wouldn't go through. 


Numbers here, @KathieL 

 

Customer Service Number Charges

From your O2 mobile4445Free
From a landline0344 8090222Standard UK rate
From abroad+44 7860 980 202Free†

Opening times

Monday - Friday8am - 9pm
Saturday8am - 8pm
Sunday8am - 6pm
Message 5 of 12
1,407 Views

MI5
Level 94: Supreme
  • 151947 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

@KathieL 

Just top up with £10 then text TRAVELON to 21300

The £1.99 cost will be taken from your credit for each day you use it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 12
1,400 Views

KathieL
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Ok. Next problem is that to top up online it asks for postcode. I'm from Canada and it won't accept our post code

Message 7 of 12
1,377 Views

jonsie
Level 94: Supreme
  • 95941 Posts
  • 612 Topics
  • 7141 Solutions
Registered:

Bambino
Level 86: Prestigious
  • 24427 Posts
  • 1062 Topics
  • 3821 Solutions
Registered:

@KathieL Payment can only be made with a UK registered credit or debit card: 

How to Top Up (PAYG) - O2 Community

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 9 of 12
1,370 Views

MI5
Level 94: Supreme
  • 151947 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

@KathieL 

You can use your Canadian card if you use this site to buy a voucher http://www.mobiletopup.co.uk/o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 12
1,362 Views