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PAYG phone in Europe

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Veejay
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on ‎21-03-2024 22:18

on ‎21-03-2024 22:18

I am 80 years old and not good with technology so I asked in an O2 shop how I can use my PAYG phone in Europe. I was told it won't work as it only works for pay monthly phones. Is this correct?

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MI5
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on ‎21-03-2024 22:55

on ‎21-03-2024 22:55

@Veejay 

Shops and other sales channels get a commission for selling contracts.

I suspect it was a scam to get you on to upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
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on ‎21-03-2024 22:27

on ‎21-03-2024 22:27

@Veejay

 

Ignore the shop, it will work in the Europe, have a look at this guide here Guide: Roaming MegaGuide 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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on ‎21-03-2024 22:30

on ‎21-03-2024 22:30

@Veejay 

Complete rubbish International | Free EU Roaming | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Veejay
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on ‎21-03-2024 22:32

on ‎21-03-2024 22:32

Thank you.

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Veejay
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on ‎21-03-2024 22:34

on ‎21-03-2024 22:34

Thank you. I don't understand why the shop told me it wouldn't work.

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MI5
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on ‎21-03-2024 22:55

on ‎21-03-2024 22:55

@Veejay 

Shops and other sales channels get a commission for selling contracts.

I suspect it was a scam to get you on to upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Veejay
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on ‎22-03-2024 08:29

on ‎22-03-2024 08:29

Ah yes, of course! Thanks!

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