On O2 PAYG 10GB SIM

24vtingle · ‎24-05-2025

Hi,

I recently bought a 10GB SIM on PAYG with O2.....its in my phone, but i now cant do anything with the phone, as whenever i try to open the gmail APP....it just says "getting messages"...and stays like that, forever.

I have previously used my gmail on this phone, but obviously it doesnt work now.

Sorry i know this isnt a phone advice forum, but is there any forum you can recommend for this?, as i cant use the phone at all at the moment.

MI5 · ‎24-05-2025

@24vtingle

Check these threads.

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

https://www.o2.co.uk/apps/my-network

or contact the phone manufacturer for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎24-05-2025

@24vtingle did you top up your phone? Needs to be done every month...

Guide How to Top Up (PAYG)

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

Oxonian · ‎24-05-2025

Does your Gmail work on WiFi @24vtingle ?

If you do not have Broadband, try it in a local pub, coffee shop or similar that has free customer WiFi. 👍

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