Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 67192 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 35084 Views
  • 19 replies
  • 2 kudos

Fuerteventura roaming problem

Hi everyone im on fuerteventura currently i have pay as you go i have data but i can not call and send messages i have roaming on i tried to reset phone switch off and on fly mode nothing i contacted customer service but nobody was able to help me an...

Tommich by Level 1: Joiner
  • 609 Views
  • 1 replies
  • 0 kudos

On O2 PAYG 10GB SIM

Hi,I recently bought a 10GB SIM on PAYG with O2.....its in my phone, but i now cant do anything with the phone, as whenever i try to open the gmail APP....it just says "getting messages"...and stays like that, forever.I have previously used my gmail ...

24vtingle by Level 1: Joiner
  • 799 Views
  • 3 replies
  • 0 kudos

2g to 4g on pay as you go phone

I have a pay as you go Doro phone that is 2g and understand I am going to have to get a 4g phone soon, I don't use internet only using the phone for calls and receiving texts, will I need a new sim or can I use the one in my existing 2g phone,

Sgd by Level 1: Joiner
  • 797 Views
  • 2 replies
  • 0 kudos

Resolved! o2 is taking my payment twice a month for my wife's o2 Pay As You Go account

My wife has recently signed up for Rolling Tariff with O2 Pay as You Go; however, she already has an old direct debit to top up her account every month for her old data tariff, but that has not been cancelled since then and she now has two payments i...

barnettgs by Level 1: Joiner
  • 3455 Views
  • 13 replies
  • 0 kudos

Resolved! Top up

I’ve topped up £10 how can I buy a pack with that 

Georgie4 by Level 1: Joiner
  • 743 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring PAYG locked widows phone 3G to another phone 4G

As O2 are switching off the 3G network in July 2025 I need to transfer an old backup phone to another 4G phone ,either O2 or another bought one. The phone is a Microsoft windows mobile based phone that is locked to O2 network (PAYG) bought from Argos...

gdw123 by Level 1: Joiner
  • 1251 Views
  • 3 replies
  • 0 kudos

Resolved! Topping up with an Australian credit card

Why do you demand a UK address to top up the SIM card i use when i travel there? I have an Australian credit card and it's impossible to use it to top up, which is absurd.

Resolved! O2 PAYG Question

Hey all! Does O2 offer a tariff on PAYG that is without any bundles/add-ons that customers can opt into?So no converting to x mins or x texts ... just pure £10 there and only get charged when it's used for anything.Let me know!TIA!

Nik_Sr by Level 1: Joiner
  • 1880 Views
  • 8 replies
  • 0 kudos

O2 smartphone used as "mobile hotspot"

Hi,I have a Samsung SM-J330FN smartphone and its on a O2 PAYG thing.The phone was bought in 2018.Every now and then I am on the road and need to do a 1 hour Teams video call on my laptop.So I wish to set the smartphone up as a "mobile hotspot" and do...

24vtingle by Level 1: Joiner
  • 1218 Views
  • 6 replies
  • 0 kudos