This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 45387 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 22339 Views
  • 19 replies
  • 2 kudos

Rolling plan

I've been using the PAYG rolling plan for a while now without any problems, but this month (February) the money has been taken from my bank but the tariff hasn't updated, so I'm being charged for calls and messages. What can I do???

TC64 by • Level 1: Joiner
  • 217 Views
  • 2 replies
  • 0 kudos

Proof of usage issues

I am also having same problem to obtain proof of usage. I contacted support team many times but they are giving frustration no result. Could please help me sort this out?

Resolved! Required proof of usage

Hello team, I am trying to get proof of usage from last 1 and half month. I called o2 customer service many times but they are not giving proper answer and sometime they have hang up the phone as well. I visited o2 center where they asking to contact...

Resolved! Age verification

need to do age verification using credit card, but doing this online so far always results in the message that my purchase has been unsuccessful. Wheres it going wrong?

Scaharlie by • Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos

Using Pay As You Go abroad for a longer period

Hello, I have a O2 Pay Monthly account but looking to switch to O2 Pay As You Go and keep my old mobile number. Already ordered and got Pay As You Go SIM card. I am moving to an EU country but would like to keep UK phone number active for up to a yea...

GV1 by • Level 1: Joiner
  • 245 Views
  • 2 replies
  • 0 kudos

Charges for using WhatsApp phone call

I used WhatsApp to make an international phone call as I thought it was free while connected to my home WiFi.But PAYG balance of roughly £11 got used up

BK48 by • Level 1: Joiner
  • 1193 Views
  • 4 replies
  • 0 kudos

Wont let me add tarriff

Wont let me add my tariff, it tries to take payment from my bank card instead of taking it from my o2 account

Offers

I ordered a SIM with the offer of 20gb for £10 but the SIM I have received says 8gb for £10.

AFW by • Level 1: Joiner
  • 191 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top