Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 48262 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 24066 Views
  • 19 replies
  • 2 kudos

Resolved! Tarrif

I wanted to restarted my tariff as I ran out of data & update to rhe £15 bundle from the £10 one but it’s taken the £15 but it’s saying that bundle doesn’t start till the 28th June and I need it to start today or I want it refunding back into my bank

Liv7 by Level 1: Joiner
  • 177 Views
  • 1 replies
  • 0 kudos

Bolt ons

I top up but did not get bolt on 

John84 by Level 1: Joiner
  • 142 Views
  • 1 replies
  • 0 kudos

Spent my reward money

Hi I spent my reward money this on Amazon e vouchers and I haven’t had the codes yet could you please help me

Tasha31 by Level 1: Joiner
  • 232 Views
  • 1 replies
  • 0 kudos

Top up problem

I have been trying to top up my 'phone on line in My02 for several days and keep getting the message that there is a problem, and to try again later.

FredM by Level 1: Joiner
  • 152 Views
  • 1 replies
  • 0 kudos

Loss of Service

Have just changed over to O2, fro giffgaff , and my service has been switched off, presumably by you, before I have received a replacement SIM card. What is going on here?

FarmerJo by Level 1: Joiner
  • 462 Views
  • 8 replies
  • 0 kudos

Log in problem.

Im trying to Log in but I can’t go through because its metion that you can’t send a code.

Benjie by Level 1: Joiner
  • 172 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on for Spain

I am on Pay as you go and would like to use my phone in Gran Canaria, Spain.How do I get a bolt on?

adlennon by Level 1: Joiner
  • 215 Views
  • 2 replies
  • 0 kudos