Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 44695 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 21657 Views
  • 19 replies
  • 2 kudos

Resolved! Top up but no data

When I top up, I only get a monetary value, no data. Why is this the case?

kboffa by Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

PAYG

I am not able to make calls or send texts today. I have a PAYG phone and there is absolutely no way to contact customer service. When I go on there they say that I need to phone the PAYG team (I can't make calls and no matter how many times I say so ...

Judette by Level 1: Joiner
  • 1257 Views
  • 20 replies
  • 0 kudos

Moving to pay as you go

I have purchased a pay as you go sim and the retentions team arranged to keep my nr. It would take 24 hours. Only that this was 10 days ago. Nothing happened and it has been hours on hold and getting cut off since. After much research the only soluti...

Goodbye by Level 1: Joiner
  • 151 Views
  • 1 replies
  • 0 kudos

Resolved! Pac code

Need help getting pac code

Mike84 by Level 1: Joiner
  • 228 Views
  • 1 replies
  • 0 kudos

Resolved! Turkey

Hello! I am on turkey and i don t know how to activate The roaming,solemne can help me? I can t call or do somethiing..

Solomon by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Phone cant make calls

my phone randomly cant make calls, wont connect and just goes dead. cant call O2 to help as phone doesnt work

Resolved! List sim

Hello lost sim  forgot security details to get a replacmant 

pac code

Unable to get my pac code through the myo2 website, texting pac to 87075 or contacting customer support.

PAC

Hi, I've got a new sim and require the PAC texting 65075 is not working. do I need to top up before I can get the PAC?

SM90 by Level 1: Joiner
  • 183 Views
  • 2 replies
  • 0 kudos

Money removed from balance

Hi, can anyone help with this. At around 5pm today £2 was removed from my pay and go balance. I didn't send any messages or make any calls. I checked back on both and checked my notifications history and there was nothing.Any idea what could have hap...

AM74 by Level 1: Joiner
  • 492 Views
  • 6 replies
  • 0 kudos