Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello. I have a PAYG £10 big bundle package. Lately, for a few weeks, I am unable to receive/give calls, mainly indoors. For some reason mobile coverage has become very poor. Anyone else experiencing same issue? What to do? I live in Chiswick/Hammers...
my phone is a nokia 110 4g and shows quite clearly that it receives 4g. I have had a text from O2 saying that as it only receives 2g and 3g it will be turned off soon as the service is being removed.Am i being stupid but surely this is wrong. Can any...
I have applied £15 to my O2 balance but for some reason don’t give me the option to pay for my top up with it and asks me for bank details how can I pay with the £15 I topped my account up with ?
Greetings folks, My elderly mother is with PAYG and I'm attempting to rectify a problem for her. I told her she had to make a chargeable call or send an SMS every so often or her SIM card could be de-registered if six months elapse without usage. As ...
Hello, I have an elderly relative who has the older Nokia 105. They have been getting messages that the network is being switched off soon as the phone is not 4G. They have a 4G simcard in it, even though there is no 4g on the phone. Will they be abl...
I want to remove my adult restrictions
HiI have just joined 02 but not happy.I transferred my number from my previous provider. I also transferred my wife number to her phone from her previous provider. However my wifes name and number was added to my account. This was corrected after 5 p...
I have an OPPO A16s phone which has a 4G sim card. I have Pay As You Go.Will my phone continue to work once 3G is turned off ?? I have received a text message saying my phone wont work..and when I check the O2 site itself for 'mobiles that will be ef...
Is customer service open today, it keeps telling me the lines are closed and you are open 8am to 9pm.
My bill has been zero for what seems like for years now and suddenly this month there is a £1.80 charge. No calls are made from the phone, just a few incoming text messages and apart from that it's used as an alarm clock on rare occasions.
