Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I'm still on O2's cheapest tariff (2g & 3g only) with a 3g only phone which is no longer supported after a date in July. My question is can I keep the same cheap tariff and number but upgrade to a 4g sim and new 4g phone.
Hi all, I've been chatting online and on the phone with the O2 sales team but can't seem to get my message across. Maybe I'm confusing the staff, so I'll try here ... I already have a contract phone that I'm very happy with, and I'm looking for a spa...
Hello, My Mum has a Doro 6820 mobile phone which is 4G but keeps getting texts from O2 telling her that 3G is being switched off later this year and that she needs to upgrade! I also have the same phone model on Tesco Mobile and when calling it's Inf...
I have just paid £10 for the top up of my O2 card. My number is *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!] however, the payment didn’t go through. attached there’s the screenshot of t...
is there a way of activating it / getting a replacement with the same number? or getting in contact with o2 about it? Thanks.
How do you top up when you are from overseas and obviously don’t have a UK credit/debit card?
this is an utter nascence to be frank. the whole O2 sending out plastic sims with no number on them but the sim has a number you have to register. I've tried so many times it's getting beyond stupid. so much hassle to activate a sim card, i was got g...
Just topped up my phone took the money from my account but hasn’t gave me my £10 pound top up
I've just updated to a new SIM card because my old one is no longer supported but, I have quite a bit of credit left on my old SIM card and need to transfer that balance to my new one. How do I do this?
On 29/4/24 I joined o2 from Tesco on pay as you go. I filled out the form to transfer my number from Tesco to o2 and it said will be transferred the next day. On 30/4/24 I rang o2 to find out what’s going on to be told that someone filled the form ou...
