Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Payg

Hello everyone.Just the quick question.Iam using o2 payg/roling plan 150gb data etc.What Iam found out is every month o2 take out some of my data during the night/the night when my new roling plan should be activated.Every month my data missing.Two m...

Resolved! O2 travel

how do I get o2 Travel. I just keep going round and round trying tk find it

Resolved! Transferred my number

I transferred my number to another company but there is a balance of 15 pounds left in my account. How can I get a refund?

Resolved! O2 classic pay as you go

My dad is on classic pay as you go. Will he need to get a new contract due to o2 removing pay as you go

PAC

Hi, I'm trying to obtain a PAC but when I text 65075 I get the message Premium SMS failed. Is there a way round this?

Resolved! Big bundle £15 not applied

Hello, I ordered the £15 big bundle sim card with 60gb and unlimited minutes and texts I've followed the instructions on the leaflet that came with it, topped up with £15 and it showed 25gb of data remaining with my tariff being the £15 big bundle I ...

Resolved! £5 per month tarrif

I get the minimum topup is £10, but can I then go into my o2 and choose £5 a month tarrif? What do you get on it? I cant find details on it but I know they used to do it about 5/6 years ago... Thanks.

Databank food bank

Hi, I was given a SIM card while attending a local food bank. I was told it would last for 12 months and would be free...each month I would get a code. S person I know had a similar one from the Brussel trust, it lasted 6 months and every month it au...

Resolved! Query free data/ call sim not text with 16 digit code has came through yet

I recieved one of the free sim cards from O2 store it's supposed to give you free data, call etc. I put sim in my phone on Sunday and I was told in the store I would get a 16 digit code to activate it. This has not been sent and over 48hrs since sim ...

Resolved! 5G on pay as you go

Hi all does the £10 pay as you go deal with 21GB of data, unlimited minutes and texts include 5G? Thanks.

O2

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