Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Cancel my contract

Wish to cancel my contract

Top up

i have topped up with 30 pounds but my data is not working

Resolved! Is phone number still active

Are my sim PAYG numbers still available/active? Numbers are ******************** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Phone

I want to buy a Samsung can i pay it like weekly take like 50 quid out of my account every week til its all paid up

Resolved! Classic Pay as You Go Top Up restrictions

Are there any restrictions on the Classic Pay As You Go as to how often you can top up ? ie: do you have to Top Up every 6 months as a minimum ?

Grandad told his sim is being phased out? What do I do?

Hello- my 85 yr old Grandad had a text message from o2 to say his sim is being ‘phased out’ and he needs a new one. He’s not tech savvy and I’m too far away to help physically. How do we go about getting a new o2 sim if he can’t get to a shop? Can it...

Payg old fashioned style

Is payg still available not pay monthly? , you used to top up say £10 & you don't need to top up every month it lasts until you don't have any money left

adding data via mbb.co.uk

Good afternoon, I do not usually seek help via forums but this one has me beaten.Basically does mbb.O2.co.uk actually work for anyone when it comes to starting a data tariff ?Nothing at all happens when I click on any of the three available tabs no m...

Tariff change

How to Undo tariff Changes.

Keep my old number

HiI had to replace my old sim as it was damaged but I wish to keep my old O2 number & can't find the option to do this

O2

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