Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 50829 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25522 Views
  • 19 replies
  • 2 kudos

Not receiving calls

Hi,I would like to report an issue with my sim. I do not receive any phone calls, instead I receive a sms message one hour after the call to inform me that I missed a call from that particular number. Due to this problem, I missed a very important ca...

Ria24 by Level 1: Joiner
  • 214 Views
  • 2 replies
  • 0 kudos

Start my changed tariff today

Hi I recently bought an o2 sim and topped up £20. Automatically o2 took £10 off my balance and chose the £10 tariff which included unlimited calls and texts and 8gb of 4g data. I did not chose this. I would like to change to the £20 tariff today as I...

Rolling Plan payment

I want to renew my rolling plan with my O2 balance, but it’s saying invalid action

Cb99 by Level 1: Joiner
  • 145 Views
  • 1 replies
  • 0 kudos

Uswitch sim card deal

Saw a good offer on Uswitch for a 12 month sim only deal.The same data on O2 site is about £10 more expensive.Would like to know if the both sims come with same data speeds etc or is the Uswitch offer a restricted version.

Beejay51 by Level 1: Joiner
  • 1217 Views
  • 5 replies
  • 0 kudos

NO CONNECTION

I recently bought a Motorola E13 but when I put the sim from my Doro phone in it says there is no internet connection why?

Sandra80 by Level 1: Joiner
  • 146 Views
  • 1 replies
  • 0 kudos

PAC

App has error getting my details and therefore cannot request PAC. O2 contact number cannot be accessed abroad

NDJ by Level 1: Joiner
  • 132 Views
  • 1 replies
  • 0 kudos

Top up

Tried topping up yesterday saying payment pending 

SteveD1 by Level 1: Joiner
  • 155 Views
  • 1 replies
  • 0 kudos