Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

SIM card

I have a standard SIM card that I have had for years but I would like to keep my number and transfer it on to a esim card

Resolved! Turkey Calling

Hi. My elderly father has a O2 PAYG sim. I am going to Turkey on holiday. If I call him from my mobile (I am on Vodafone) will he be charged by O2 for receiving my call? TYIA

o2 payg sim wont activate?

Hi, Went to my local & purchased a PAYG sim to use the number for a OTP / 2FA code. Didn't top up or anything, popped it in the phone and the 4G & O2 signs came up at the top - good sign. Unfortunately, nothing else seems to work. I wasn't receiving ...

Payment

I have a pay as you go account and this month my payment of 15 pound was due on the third but I haven’t received any of my data and it’s already taken my money

Can't make calls, just says bundle call

I just topped up but when I try to make a call it just says "bundle call" and terminates the call. I have used this number to make calls in the past and have never had this problem before

Resolved! O2 text 'our gift to you'

I received the text this morning offering upto 15GB of data if i top up once before 7th sept 2024.I will get another 5GB with the next 2 top ups inside the next 90 days. It states, 'after topup we'll text to confirm each time when your Extra data is ...

My o2

I set up my new pay as you go sim more than 48 hours ago but my o2 is telling me my account is still not set up even though it should be done in 48 hours. I need to get into my account to put the credit it on it as it’s a £10 bundle.

Incorrect plan

Hi I signed up for 10GB data plan, but have been put on 5GB plan Please correct this

02 and uswitch

Hi,at the moment i am a pay monthly contract user, in may my contract is up and the phone is mine. I then want to go onto a sim only plan however the deals offered by 02 are not as good as those offered by Uswitch.So i plan to get the deal i want fro...

Resolved! payment method

Hi, can I pay for my Pay As You Go by O2 balance, not by card?

custom-community-header-logo.text

Forum Posts