Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52516 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26497 Views
  • 19 replies
  • 2 kudos

Not able to login my o2 on app and browser

I have recently ported from lyca to o2. And when ever i try to login my o2 app it's not working at all. Not able to choose my rolling plan. Can someone help me regarding this. So frustrated right now. Its been a week now. (REMOVED) thats the number i...

Resolved! Credit

Can i transfer my o2 pay as go credit to paypal 

Dan112 by Level 1: Joiner
  • 165 Views
  • 2 replies
  • 0 kudos

Refund

How do I give you my bank details for my refund 

346728 by Level 1: Joiner
  • 115 Views
  • 2 replies
  • 0 kudos

Money

Hello I put £10 into my account yesterday to cover the rolling plan as it was due yesterday to find out it was not taken. I just had a phone call cut off saying I need to top up. So instead of automatically taking the £10 for my bundle it has used it...

Unable to send txt from france

Hi, I can receive txts ok but am unable to send them.I have plenty of credit but added another £10 just to play safe.Obviously I have signal as I can receive txts but just cannot send.I can't contact O2 support as whenever I pick "help" in the androi...

Rich867 by Level 1: Joiner
  • 197 Views
  • 4 replies
  • 0 kudos

Resolved! leaving o2

i need to speak with someone about leaving o2 as my father in law passed away i we don't need the contract - i just cant get to speak to anyone....

jcf66f16 by Level 1: Joiner
  • 221 Views
  • 2 replies
  • 0 kudos

Tarif

I got this sim and it was on the 10 bundle. I didn’t know I topped up £30 wanting to be on the big bundle. I want to change to the 30 bundle today

Hurst484 by Level 1: Joiner
  • 241 Views
  • 7 replies
  • 0 kudos

Password

Yesterday my phone asked me to sign in to my email account (NTLWorld)Today I tried to use my email on my computer but password was rejected.So logged onto O2 to try and change my password only to get the message Prohibited word used.So visited the lo...

Brian-G by Level 1: Joiner
  • 208 Views
  • 2 replies
  • 0 kudos