Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 2616 Views
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 5737 Views
  • 15 replies
  • 2 kudos

Issues getting a PAC Code

I have spent absolutely hours trying to get my PAC Code off of O2 but they, for some reason, seem either unable or unwilling to do so. My initial plan had been to transfer my number from a monthly contract on vodafone to a pay monthly sim on vodafone...

Resolved! O2 Classic PAYG

I am on the O2 Classic PAYG tariff. i.e 3p per minute calls, 2p per text and 1p per mb of data. I have the O2 app and can log in to my online account for topping up etc. Is there a way to see a breakdown of what I have been billed from my credit? For...

rb68 by Level 1: Joiner
  • 117 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code

Hi, has anyone ever succeeded in getting their PAC code over the phone? I have ported my number from vodafone to 02 PAYG successfully and now I want the Pac code so I can move to another network. I can't text PAC to the number suggested as I have not...

I changed tariff

I changed tariff, topped up yesterday and o2 took out my £10 and now my balance is 0pounds, why? I would like to have my money back

Weron2009 by Level 1: Joiner
  • 115 Views
  • 3 replies
  • 0 kudos

Resolved! PAYG balance disappeared

Topped up by £10, then within hours balance was zero, without my using my phone at all, anyone explain?

ray2968 by Level 1: Joiner
  • 106 Views
  • 1 replies
  • 0 kudos

Resolved! Reactivating the old SIM card

Hi, I have a O2 sim card which I had been using when I was in the UK, but obviously it was deactivated for not using it for a long time. I'll get back to UK in a week and I'd like to use my old number. I already have the SIM card. Is it possible to r...

UmitC by Level 1: Joiner
  • 135 Views
  • 1 replies
  • 0 kudos

Resolved! New Smartphone with o2 payg classic query

Hello everyoneI would be obliged if someone could help me please. I have the classic payg sim in a Doro 5030 non Smartphone. However I have just bought a Motorola G9 Play Smartphone. I can see that I can push out the Nano sim from the Micro sim in th...

Resolved! Date of birth

Hi. I want change my date of birth because is wrong.

Beti by Level 1: Joiner
  • 110 Views
  • 2 replies
  • 0 kudos

Resolved! Unlocking phone

Hi, I am hoping to unlock my phone from it’s Sim, as it’s currently only allowing 02 sims

chejsjbs by Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos