Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I've activated and topped up a new Classic Payg sim and added it to my account on My o2. I'd like to port my existing 1p mobile number to O2 but cannot find how to do this online. I remember it was fairly easy to do this through chat on a Pay Monthly...
I have been with O2 for over 4 years and recently not been able to receive calls external from the O2 network; they are going directly to 'EE Voicemail' which I have no idea why. This has caused me to miss many important calls from my doctor to my su...
Hello,I'm currently in the EU (Germany) and I'm having trouble making phone calls. My phone tells me that my SIM card isn't registered with the network.I have a prepaid card with the corresponding rates.
I have been sent a sim card from o2 a month ago and still can't text 89905. I'm beyond *bleep* off . I'm paying for a sim that doesn't work.
Why does my phone credit disappear when I don’t use my phone?
Hello, new here but O2 user since 1994 (same number too, only mentioned to evidence how antediluvian I am). I pay £30 a month principally for the data roaming in Europe but I cannot get Wi-Fi calling on my iPhone 11 Pro. It’s offered in the mobile da...
Hi, im currently overseas and will be for about another 10 months. I want to switch my monthly contract over to a PAYG as I'm not using the phone much, but want to remain with O2 when I return to UK (and have the same number). I was charged £3 yester...
Free credit
My children’s school has recently banned smartphones so although my child will continue to have an smartphone out of school hours they need a brick phone to take to school to be able to contact me. Am I able to use my child’s current Sim and easily s...
Hi,I just bought a £10 PAYG SIM and its now in my smartphone and i am using it.Todays date is 7th May 2025.On myo2 it says .....QUOTE>>you need enough balance on 07 June 2025 to cover the cost of your tariff next month.<
