Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi, I made a £10 top-up on 28.10.2024. But I cannot use my line because my credit was reset before a month was up. I would like you to make an explanation about this and restore my deleted credit. Thanks
Hi I had a email saying that my bolt on has been turned off and my number has been convicted to a eSIM will this resume back to normal when I get back into the uk also I don’t want any charges on my number so I how do I do this as I can’t long into m...
I have a £30 rolling plan with 150gb data. However each month I'm left with roughly 60gb, but it only rolls over data to only 160gb - 170gb. Sometimes I have left 80gb - then it rolls over to 200gb. Why is that happening? It's costing me a lot each m...
I want to transfer my old number.
the payment for the pay as you go was taking from my bank account, but it doesn’t show on the o2 app and says I need to top up
Top up
Nor was take from account on 7th November but no allowance
Payment taken from my account but the sim was not been top up
Hello @Dave-O2 I want you to help me with my mobile account they told me my card isn't active but it is because I receive texts normally but my problem is I can't receive calls or make when roaming I'm roaming currently in Greece and connected to Cos...
My rolling plan payment was taken on 6th November but my plan has now been cancelled, not by me.
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