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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 52498 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 26486 Views
  • 19 replies
  • 2 kudos

Classic SIM

Hello, I am already an O2 customer, but looking to purchase a Classic SIM for my husband who uses his phone mainly for calls & texts and very little else, would this SIM work on the 02 network, he would be a new customer

Cassandra by • Level 1: Joiner
  • 268 Views
  • 3 replies
  • 0 kudos

Charged twice for rolling plan

Hello! I’m in a bit of a pickle and having trouble getting support on the phone so any help is appreciated. My rolling plan automatically renews and for some reason this month it took the automatic payment but then it said that my rolling plan didn’t...

Resolved! New phone but want to keep existing number

Hi, I have a new device (iphone and need a new sim for that device please, but would like to keep the existing phone number and sim package that I currently have (Pay As You Go). How do I proceed? Thank you.

Nat03 by • Level 1: Joiner
  • 549 Views
  • 5 replies
  • 0 kudos

SIM SWAP FAILURE

New phone requires nano sim so went to O2 shop and got new sim. A couple of days later initiated swap via text on 29 Oct. After a few days old sim stopped working in old phone but new sim didn't work in new phone. On 1 Nov spent over 30 mins on phone...

dor4 by • Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Log in

Hello it’s not letting me sign in

samereett by • Level 1: Joiner
  • 85 Views
  • 1 replies
  • 0 kudos

Roaming

I receive messages that I have used all the Internet in roaming, and they write that I am in the EU. Although I am now in the UK and have not gone anywhere!! In my phone's settings, data roaming is disabled altogether

8401 by • Level 1: Joiner
  • 122 Views
  • 1 replies
  • 0 kudos

Hi

Hi this is an emergency and I’ve ran out of credit i am a current o2 pay as go customer please is there any emergency credit I could get

Kimmy99 by • Level 1: Joiner
  • 169 Views
  • 3 replies
  • 0 kudos
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