Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 55636 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 28079 Views
  • 19 replies
  • 2 kudos

O2 rewards

Hi anyone receive their o2 rewards One4all card ? Been about 2-3 months and not received anything ?

Resolved! Cancel my contract

My name is Beryl Nicolau and I wish to cancel my contract as I no longer want it, it was an offer with Virgin Media which I have also cancelled. Please let me know as soon as possible as I wa t this done in the 14 day cooling period Many thanks Mrs B...

Resolved! New package

bought a sim card from your dealer 2 days ago. There was a 25 GB internet package for 15 pounds but it was supposed to be 60 GB for 3 months. When I checked it still shows 25 GB. Can you help me?

ehcsrob by Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos

Resolved! First bill

My first bill states that I am being charged from 30 Nov when I am yet to receive my SIM card. Please can this be amended to when I actually receive the SIM (it is the 4 Dec and I have not received it so far).

u22cg0 by Level 1: Joiner
  • 260 Views
  • 1 replies
  • 0 kudos

4g not working

I have paid £30 for the big bundle tariff but the 4g is not working 

Customer service refusing to give PAC code

I recently purchased an O2 PAYG sim which I haven't topped up yet. I want to move my number back to a different provider, but can't get the PAC code. Texting 65075 is not working and going through MyO2 has led to an error message that recommends me c...

chdibbles by Level 1: Joiner
  • 2585 Views
  • 10 replies
  • 0 kudos

Resolved! Cancel sim for number ending 353

Hello, I lost this mobile in July 2022 in Spain. why am I receiving a bill for it? I want to cancel this sim. NOW

VC4 by Level 1: Joiner
  • 312 Views
  • 3 replies
  • 0 kudos

Resolved! SIM Deactivated

I've had trouble with my existing SIM not working abroad so O2 are going to send me a new one.It's not arrived yet but O2 have already deactivated my old SIM! When my new SIM arrives, will I be able to activate it? I seem to recall some texts have to...

otronics by Level 1: Joiner
  • 437 Views
  • 2 replies
  • 0 kudos