Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
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  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 21657 Views
  • 19 replies
  • 2 kudos

Data Internet in Italy

Good morning. I have some problem to use internet in rooming in Italy. Please I need solve this situation ,

Danbor78 by Level 1: Joiner
  • 98 Views
  • 1 replies
  • 0 kudos

Order rejected

I paid £80 upfront but the order was rejected. When will I get the £80 back in my account?

Resolved! refund

Dear Sirs, In September 2023, I changed my mobile Pay as you Go account to EE from O2 after many many years, mainly due to better coverage via EE where I now live. O2 were very quick to block/lock my phone which was £17.O6 in credit. I could not cont...

Denzil72 by Level 1: Joiner
  • 199 Views
  • 1 replies
  • 0 kudos

Resolved! Sim swap

Will my old tariff and roll over data transfer onto my new pay as you go SIM card

Solojo05 by Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

Resolved! Would o2 close my account if I file a bank chargeback? false claims by Customer Service

My £10 Big bundle had expired, I downgraded it to a £5 big bundle, got my confirmation email, then topped up £10, got that confirmation email, it instead still gave me the £10 big bundle...sure, thats fine, I dont mind, I make calls and texts that da...

Charged twice

Hi, yesterday I got charged for the second time this month. I wanted to request a refund please

New customer

I've Activated a rolling contract which was meant to be 20gb at 10£ a month, but I've been given only 10gb! Also, the SIM arrived in an envelope which stated that I could get 10£ off sending the message FREE10, but it saying this is not valid. Can yo...

izi0 by Level 1: Joiner
  • 132 Views
  • 1 replies
  • 0 kudos