Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 61563 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 31991 Views
  • 19 replies
  • 2 kudos

Roaming / rolling plan

Hi,I'm experiencing issues with mobile signal loss while using roaming in Poland, regardless of whether it's 3G, 4G, or 5G.I've attempted to manually select the network, reset the phone, and change the APN settings, but nothing has worked.I have a £1...

m1kinho by Level 1: Joiner
  • 796 Views
  • 4 replies
  • 0 kudos

Balance reduced to zero!

On the 17th February I had a balance of £126.89. Today it shows zero. How can this be?

mds1203 by Level 1: Joiner
  • 455 Views
  • 1 replies
  • 0 kudos

Resolved! Whatsapp calls to Australia from the UK

I'm on the old Classic 3.2.1. tariff. If I make a Whatsapp call to a mobile number in Australia what will I be charged? Will it be cheaper to use wi-fi?

BobKP by Level 1: Joiner
  • 606 Views
  • 1 replies
  • 0 kudos

Error code with Call Diverts on Android

Hello, I have an Android 14 smartphone, and recently was sent a new replacement SIM card from O2. However, when I go into the Phone app, tap Settings, Calling accounts, and Call Forwarding it shows a message box that says 'Call Settings error Network...

koala321 by Level 5: Ponderer
  • 1835 Views
  • 13 replies
  • 0 kudos

Classic 223 sim

I had a classic 123 pay as you go as a back up. I'm aware you need to either top up or make chargeable calls within 6 months to keep it active but they cut me off anyway ,last call was only a month ago. They claimed they needed to swop the sim as the...

JENt by Level 1: Joiner
  • 725 Views
  • 2 replies
  • 0 kudos

PAY As Go no work in Spain??

Just been to Barcelona & couldn't make calls/texts or use internet unless in known password wifi area (hotel)

Rarger by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! hi

how can i replace my sim to an esim?>

Resolved! O2 Simplicity

Hello, I've got a new O2 £10 Big Bundle SIM card and I was listening to 'Info Hotline' on the phone. It says I'm on O2 Simplicity. I'm thinking about sticking with O2 Simplicity, but I read a post from someone on here from 2020 who said they made the...

Anonymous by Not applicable
  • 1507 Views
  • 6 replies
  • 0 kudos