Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53440 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27066 Views
  • 19 replies
  • 2 kudos

What are my paying £22.44 every month for

Hello, I have a recurring payment coming out of my account every month for £22.44 and I don’t know what it is for. Can you advise please? Thanks, Brendan

L88 by Level 1: Joiner
  • 147 Views
  • 2 replies
  • 0 kudos

Tariff

I changed tariff and it’s not showing money has been taken 

1Nadir by Level 1: Joiner
  • 133 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

Hi, I would like to order a new pay as you go SIM card. How can I get one please?

Your website isn't working for top up payments

I am trying to top up my monthly amount from my computer. I cannot download your app from my iphone as it doesn't show up. However, when I get to the page to input my bank information it clicks over to another page and says its not working. If its no...

toucano by Level 1: Joiner
  • 151 Views
  • 1 replies
  • 0 kudos

Abuse

Hi people I'm going through a bereavement and I'm suffering harassment from a 'family member' I would like to change my phone number, can I do this online or do I have to order a New Sim?

HRH by Level 1: Joiner
  • 372 Views
  • 6 replies
  • 0 kudos

Resolved! sim card for gate automation

Does O2 have a sim card for my Videx GSM gate controller, i dont want to pay £10 per month i just need to top up as and when its required

Steve29 by Level 1: Joiner
  • 333 Views
  • 3 replies
  • 0 kudos

Billing

I was told I would get a refund for an error on your part for a bundle I purchased. I haven’t received this yet

MAZO334 by Level 1: Joiner
  • 125 Views
  • 1 replies
  • 0 kudos