Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I ordered two new phones but as they were not fit for purpose and unsuitable for elderly people they were returned. They were received by you on 17th July according to Royal Mail tracking information. I am still awaiting a refund of £58.. I have call...
Hi, can anyone advise on how to get a copy of a receipt of a top up payment from July, we had problems on that day re registering and I only got a confirmation text. thanks
Hi,I am an existing Pay Monthly customer and I have a new Pay As You Go Big Bundle SIM to use in a dfferent device. The SIM arrived and I tried to activate it and add it to my existing O2 account - I failed with an error that said an "Sorry – you can...
I have been in ireland the past 3 days and I'm not able to make calls, send text messages or go on the internet unless I'm connected to wifi. My data roaming is on and I've tried turning my phone off and on. Also I have tried to select a network manu...
Im on o2 pay and go rolling plans and was telling someone about them but they could not find any tariff info on them on the o2 website. All they seem to find is o2 pay and go big bundles tariff info.Has o2 stopped selling there pay and go rolling pla...
Hi, I reset my phone and didn't notice that the data was on, the phone is a spare left in the car, I only need it to make calls if needed.Is there a way to block for data usage by O2 and have the phone for calls & texts only.
Has anybody recently been cut off even though used very recently? (no signal, sim unassigned, balance £0 etc.) I managed to get it back and credit re-established after a couple of calls to C/S. What gives??
Hi O2 Community,I switched from Pay Monthly to PAYG on Monday, July 28, 2025.At an O2 store in the UK I was told of the process to follow. I also called up support to validate this.I made it clear I move a lot between UK, Bulgaria and other EU countr...
I noticed while in the high street in town at the weekend that my iPhone 16e had turned on wifi extra Automatically. Never noticed this before. Have only been using the iPhone 16e just under 2 months now. And my iPhone 11 never did this. Doing a Goog...
Cant call from bulgaria as was in touch with 02 and they said manually select network provider to mobile tel and i dont have this option. If I call someone I have to switch everytime new provider to make another call. any ideas
