Airtime

EmmaJ1991x · ‎07-12-2024

Can you cancel the airtime part of the contract but keep paying the device part?

MI5 · ‎07-12-2024

@EmmaJ1991x

Technically yes, although O2 seem incapable of doing so correctly.

You might be best going through the UK social media teams.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-12-2024

And all this in the lead up to Christmas!🎅

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-12-2024

Not sure O2 are fussy about the time of year.

They can screw up the easiest of things at any tine.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Airtime

Cancel my contract

New package

First bill

SIM Deactivated

Cancelling Disney plus