Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 67223 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 35104 Views
  • 19 replies
  • 2 kudos

Roaming not working

Pay as you go my roaming isnt working have no reception how do i solve

Colly109 by Level 1: Joiner
  • 590 Views
  • 1 replies
  • 0 kudos

Travelling destination outside of the EU, such as China, HK and Singapore

Hi Support,I am currently using pay as you go, and I am travelling aboard, I wish to use the roaming service from O2. Due to the UK online banking, I still need to use my O2 number to receive text message and receive phone call ( but I wont make any ...

timothy by Level 1: Joiner
  • 975 Views
  • 1 replies
  • 0 kudos

Resolved! Activating sim

Unable to activate sim in new phone

Resolved! Balance to use

I want to use my balance to pay for taffif

Ivjenkins by Level 1: Joiner
  • 638 Views
  • 1 replies
  • 0 kudos

in germany not receiving data

i’m in germany berlin my roll on plan is active but i’m not receiving any data

annie16 by Level 1: Joiner
  • 532 Views
  • 1 replies
  • 0 kudos

Resolved! Tarrif

I wanted to restarted my tariff as I ran out of data & update to rhe £15 bundle from the £10 one but it’s taken the £15 but it’s saying that bundle doesn’t start till the 28th June and I need it to start today or I want it refunding back into my bank

Liv7 by Level 1: Joiner
  • 596 Views
  • 1 replies
  • 0 kudos

Bolt ons

I top up but did not get bolt on 

John84 by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Spent my reward money

Hi I spent my reward money this on Amazon e vouchers and I haven’t had the codes yet could you please help me

Tasha31 by Level 1: Joiner
  • 714 Views
  • 1 replies
  • 0 kudos

Top up problem

I have been trying to top up my 'phone on line in My02 for several days and keep getting the message that there is a problem, and to try again later.

FredM by Level 1: Joiner
  • 605 Views
  • 1 replies
  • 0 kudos