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on 06-06-2021 12:51
Solved! Go to Solution.
Accepted Solutions
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on 06-06-2021 14:26
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on 06-06-2021 14:26
@CURSED This is not customer service.
Call 202 from your mobile or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.
Also see this: Tips to avoid unexpected charges on your bill - O2 Community
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on 06-06-2021 12:55
- 24599 Posts
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on 06-06-2021 14:26
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on 06-06-2021 14:26
@CURSED This is not customer service.
Call 202 from your mobile or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.
Also see this: Tips to avoid unexpected charges on your bill - O2 Community
- 153149 Posts
- 653 Topics
- 29232 Solutions
06-06-2021 16:22 - edited 06-06-2021 16:23
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06-06-2021 16:22 - edited 06-06-2021 16:23
You need to call 4445 for PAYG customer services.
If you are on a £5 big bundle your credit will be taken to renew it on your anniversary date.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

