How on earth do you chat to customer services!

[Robtop]

I am trying to either speak to an actual person or chat message customer services but it seems impossible!

Keeps sending me around in circles.

Can a customer service person make contact with me?

Thankyou

[Enlli · Accepted solution]

Sorry this is a community forum and we are all customers here

You could try the following 

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you

[Squeek]

Thats a good one what if you don't have Facebook, twitter or Instagram. 

I'm  old b###ed and don't use them

[gmarkj]

Have you tried calling 4445 as that is the number for customer services for pay as you go users.

You can try browsing the o2 shop and you will normally see a pop up asking to chat.

Alternatively I can mention the community advisors to see if they can help - @O2Lisa @O2Ryan can you assist?

[O2Lisa]

Thanks for the tag @gmarkj 😊

@Robtop I’ll send you a private message and we can discuss your query.