Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

No network

Hi, My network has not been working all day or yesterday. When I try to ring is says not registered on network. How do I resolve this?

Resolved! New tariff

I want to increase my data allowance and my question is does it start immediately or on the date it says I will start paying for new tariff.

Resolved! topup error

hi i have taken pay as u go sim today and activated

Resolved! new sim card

How many SIM cards can I order? (pay and go)Is it to name, address?With first sim card, no happy Thanks

Resolved! Credit

Hello I just recharged £10 and it’s automatically turned into tariff, I need help to retrieve back as a calling credit. Thanks

Resolved! Caribbean

I’m on pay as you go and going to Caribbean on a cruise. What’s the best/ cheapest way be able to use phone for checking emails , texts and podcasts?

Resolved! Big bundle

Hi I want to restart my bigbundle today is that possible?

Resolved! Top up issue

I changed my tariff but for charged for my old tariff

Resolved! Online top up declined

My top up is always declined. Not a problem with my bank. I have spoken to them. I urgently need to top up, please help.

Resolved! price

I have a sim card rarely used 07xxxxxxxxxxxx Is there any value if I were to sell this number? Thank you. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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