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My bill [MOD EDIT: Personal info removed]

Carole53
Level 1: Joiner
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I have just received my latest bill which is far higher than normal. I managed to get hold of customer services but got cut off. I have an item on the bill for £150 and have been told it’s for a call to Armenia which I haven’t made.

Carole Densum

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MI5
Level 94: Supreme
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@Carole53 

A common and known issue.

Contact O2 for a refund.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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