Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Activate sim

Hi therei have a new phone sent without new SIM card on Thursday and on Tuesday old sim was not working anymore.i have called you and you have sent me a new phone to O2 but it does not worki cannot call or received calls or text with it is impossible...

bill

help

Cancelling contract

I have two contracts and I want to cancel one of them

Bill enquiry

Hi I'd like to know why my bill is so much

Resolved! Affordable roaming in Bosnia and Herzegovina

Please can you give me any advice about accessing affordable roaming charges for using calls and texts when travelling in Bosnia and Herzegovina ? I am not sure if there is such a possibility for Bosnia and Herzegovina as it is NOT in the EU.

Phone stolen

I can’t access my account to pay my bill as I don’t have my sim to send me a text, I also don’t have a phone to call.

Line still not disconnected

Why would my number be active 3 days after stated disconnect time? Starting to really annoy me now as the contract is over and I just want the number gone

Cancel contract for tablet

Ive sold the tablet and dont want the new owner to have access to my contract/details can i cancel access and just keep paying monthly

Rolling plan

I’ve been trying to fix my rolling plan but it keeps saying there’s a technical issue

O2 cant generate a eSIM for old iPhone.

Since yesterdays nightmare of trying activating my Like New Phone from O2, I found out that O2 had sent me a blacklisted phone, which I had to tell them about! You would hope they did more rigorous checks on any Like New phones they sent out to custo...

O2

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