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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21895 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 209557 Views
  • 2 replies
  • 2 kudos

wifi calling

Hello. WIFI calling says it is on on my o2 account but when I try to use it on my phone it requires me to contact o2. Please advise

ASB by • Level 1: Joiner
  • 210 Views
  • 3 replies
  • 0 kudos

Resolved! VAT Bill

I need a breakdown of VAT for my mobile bill please

Us24 by • Level 1: Joiner
  • 226 Views
  • 1 replies
  • 0 kudos

Resolved! Potential fraud

Hi. Did 02 make a change to accounts on 10 Sep? I've received a suspected fraud notification.

Teena by • Level 1: Joiner
  • 236 Views
  • 2 replies
  • 0 kudos

Upgrading vers New Line iPhone 15 Pro Max criteria?

So I finally found out that I didn't meet the eligibility criteria, even though my credit check was fine, which is odd to say the least. So I am wondering, if I clear the device plan on my active line, would it be easier to upgrade to an iPhone 15 Pr...

VAT being charged on top of airtime false advertising?

so I recently added a second line to my account iPhone 14 pro max. Device plan £32.51Airtime £19 a month. This is what's stated in my contract as I've just had a look and it's what was stated on the shop offer when I originally took the plan out whic...

Resolved! Lost phone abroad

HelloI have lost my phone abroad and unsure of what to do as I cannot call you.Please could you let me know?Many thanksKind regardsNatalie

sIM CARD NOT ARRIVED

i ORDERED MY REPLACEMENT SIM ON 10 SEPTEMBER AND IT STILL HAS NOT ARRIVED (9 DAYS) - PHONE QUEUES ARE HORRENDOUS - HOW DO I SORT THIS?

DW20 by • Level 1: Joiner
  • 221 Views
  • 2 replies
  • 0 kudos

Phone upgrade / payment

Hi, I have attempted to upgrade my phone but after entering payment details I have had a message displayed that sorry an error has occurred. However, I log into my banking app there is a pending payment for amount but this isn't showing when I log in...

Che1 by • Level 1: Joiner
  • 258 Views
  • 2 replies
  • 0 kudos

Phone bill

How do i pay my phone bill

Hildah by • Level 1: Joiner
  • 225 Views
  • 2 replies
  • 0 kudos
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