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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237931 Views
  • 2 replies
  • 2 kudos

Network data

Hi look been having data trouble for the last 3 weeks, it works they don't, switched phone off took out sim card, starts up fine, then start using the data it stops, could you see if my phone number can be reset or a new sim card please. I've tried s...

TPP by • Level 1: Joiner
  • 387 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrading to an S24 Ultra

I currently have a Samsung S22 Plus with just over a year to run on my contract. Im after a S24 Ultra but cant find one with a two year contract, am I missing something? Are all high end phones all three year contracts?I dont want to leave o2 but Im ...

Silkweed by • Level 1: Joiner
  • 736 Views
  • 3 replies
  • 0 kudos

Multiple numbers on account and transferring number

I've just added 2 new numbers to my account, pay monthly I would like to use a PAC code to bring 2 numbers across from Giffgaff. However when I do this in my 02 it really is not clear which of my 3 numbers the PAC number is being used with. I can sel...

mitty49 by • Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

My account phones

My account does not include one of my phone numbers how can I add so I can see monthly bills?

Subey by • Level 1: Joiner
  • 331 Views
  • 3 replies
  • 0 kudos

Cancelling a contract

I don’t have the SIM card anymore as lost my phone but I would like to cancel it please

Tarrie by • Level 1: Joiner
  • 211 Views
  • 1 replies
  • 0 kudos

Problems with porting number

After requesting a PAC code and submitting via the webpage, i was greeted with a porting date 2 days later, all good so far. Fast forward 6 weeks, still paying on both contracts and no sign of the port completing - says in progress, multiple calls to...

SOLST by • Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

Order number NC78911299

Hi, I have seen this order come through on my account. Can you explain what is being processed. I have not intentionally changed my packageMany thanks

JOSHY by • Level 1: Joiner
  • 153 Views
  • 1 replies
  • 0 kudos

Device plan has ended

My device plan ended this month. It amounted to 13.84£ each month .. will this amount disappear from my monthly charges since the device plan is now completed ?

Pay final bill

I want to pay my final bill

EMMA581 by • Level 1: Joiner
  • 145 Views
  • 1 replies
  • 0 kudos
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