Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 24 replies
  • 5 kudos

Resolved! I’ve paid my current bill

Hi I’ve paid my current bill and I’m up to date but my phone has been reconnected and I. The app it still says I owe my device plan

Zukes12 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Roaming

Hi, I am in Ireland traveling with no idea which bolt-on to choose. I can use data but failed to call local numbers. Could anyone tell me why and what to do? Great thanks!!!

Phil8 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Would texts to 85006 cost me from a pay monthly SIM

My ISP, Virginmedia Business has texted me from 85006 and I would like to reply. My phone is warning me that it may cost. Can anyone tell me for definite if it will cost or if it won't? I have a Pay Monthly SIM with a 12GB/m contract.

NickJH by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Good morning

Good morning my name is Adama Kamara the number I want to talk about it xxxxxxxxxxx . I called 02 fews months ago regarding cancellation of my insurance. I have an insurance with my bank that cover up my phone and house . Due to that I am not able to...

Not Service for 2 days

I have ordered a new sim the lady I spoke with said to me doesn’t need to activate it , just wait for 24 hours i am still waiting this is not good from your customer service as I haven’t been able to do anything this is the second day without service

Marcos13 by Level 1: Joiner
  • 1 replies
  • 0 kudos


Hi I would like to speak to someone about an upgrade I have seen on u switchIt's with o2 20 g of data 28.00 a month for a 24 month contract.With a 20.00 upfront cost Apple 12 mini.I'm just wondering if you can match or better it.I have been with u fo...

Pollyanna by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Contract musical chairs

I'm sure this has been asked before, but couldn't find a previous answer... My adult daughter is 9-10 months into an iPhone SE contract with O2, but is now consumed with iPhone envy when seeing her friends' 11s and 12s. I'm using an iPhone 6s (on Gif...

moj by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Snapped SIM card

I've dropped my phone and my SIM card has come out and I carnt find it so how do I block it and carnt get anything sent to it so need a new one send out

Leann by Level 1: Joiner
  • 1 replies
  • 0 kudos