Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Charging on the wrong card

Dear Sir/Madam,I'm writing to you as I'm utterly shocked to find out that your company has been sneakily charging me £6 a month since February for something that I do not use?Can you please check on your system if you are charging the right card as I...

Unable to sign into my o2 account

I have not been able to sign into my o2 account for months now - unsure why? I have 2 numbers on this account & it’s informing me I have no products with o2!

Resolved! Turn off Data Roaming Zone 2

I bought a bolt on for Data Roaming Zone in July which I only wanted for one month. I now seem to be unable to remove the bolt on (and it is costing £18 per month). How do I remove the bolt on? When I look on My O2, there is no option to remove or ca...

My 02 [REMOVED]

Why is this device no longer showing in the account ? My daughter changed the username and password when she upgraded her phone now the details of mine have disappeared and I can’t add it back as it says it’s already registered

Pay my bill

I need to pay my bill

Bill

Helo. I would like to know why i am paying £80 a month and what extra additional charges i am getting please

Resolved! how long do i have left on my device plan?

how long do i have left on my device plan?

Unauthorised Google play charges made to my phone

Unauthorised Google charges made to my phone number but no details on my Google account. Total £170. What do I do..??

Resolved! Bill Payment

Good Morning, I am trying to pay my outstanding bill but I cannot get access to my 02 as it requires a code sent to my mobile number, however, I am not in the country to get the code. How can I pay it?

Recent call and text message log

When I was with VM I could see my call & text log in real time, when my contract swapped from VM to O2 I could still see recent calls and messages, as in the current month prior to receiving a bill. It was a bit longwinded to retrieve this informatio...

O2

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