Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Additional charges

I've got an add on charge for I tunes of £33.99, but don't even use iTunes. Anyone else had this?

I want to cancel an upgraded contract plan I signed up for last night

I agreed to upgrade to unlimited data last night. But realised today it's pointless. As l need a router really for my needs. How to do I cancel and stay on what I'm on?

Internet abroad

My daughter is in US just now. What's the most effective way to use Internet without huge charges. She's only there for 6 days.

Resolved! eSIM

Hi I have requested a new eSIM as got a new phone but it’s not generating

I have an o2 account that I was forced to sign up to by a commission based virgin media call handler

I appear to have an o2 account I was forced to sign up to during a virgin media contract negotiation. I don't need an o2 account don't want an 02 account wasn't given any information about this. I'm being billed for a service I don't want or need. Da...

PHONE UNLOCK APPLICATION

CAN YOU TELL ME AT WHAT STAGE MY SAMSUNG PHONE UNLOCK APPLICATION IS AT?

Resolved! Bill

Hi My bill is quite high this month. Is there anything I can do to reduce it? I requested unlimited data recently so that explains it. Is there anyway to keep the services I have but bring the cost down? Can someone check my services to see? Thanks.