SIM Card order

[Ahmedushka]

Hi

I order SIM card. Received my contract, gone through payment and credit check. The payment didn't leave my bank despite I approved it on the app at the time of purchase. I got on screen message saying order being processes and should receive it following day but so far nothing received. 

Can you please check if order gone through or I need to re-order?

Thanks

[gmarkj]

This is not o2 @Ahmedushka , this is a customer community so we can't check anything.

The direct number for the sales team is 0800 081 0255.

Alternatively links to social media are in the guide Guide: How to find help & contact O2 

[Ahmedushka]

Thank you