Why is it my boyfriend and I live at the same address and he pays £13 and my bill goes up to £20?

[Pesivenghi]

My boyfriend and I have lived at (REMOVED) for over 2years .His bill remains at £13 and is forever going up-£18 going up to £20?I am self employed.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Enlli]

@Pesivenghi You have posted your address on an open forum. You need to go to the down arrow top right of your post and edit it out.

If you can't I've flagged a moderator 

*FLAGED 

[MI5]

@Pesivenghi 

and, to answer the question........

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook or Instagram https://www.o2.co.uk/abouto2/social-media or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[madasaf1sh]

Thanks for your full address the scammers will love you, when they take out credit and loans or order stuff to your address. 

Who wants an iPhone 19 ordering lol 

**post flagged as well**

[Enlli]

Three and a half hours after reporting and the content is still there!

I'm getting the feeling this community is not a priority any more

[MI5]

money, money, money........ It's all VM care about and sod anything else.

[gmarkj]

9 hours and counting...

Wonder if we should report it as something more heinous so it gets looked at quicker...

[Enlli]

And still here at 8:00 this morning!

I can only assume that @Dave-O2 is left to do everything these days, even deal with this and customers like the agents we had and who were dumped.

[jonsie]

Edited finally by @Dave-O2 at 10am