My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8134 Views
  • 1 replies
  • 1 kudos

Resolved! Travel charge

Hello, I didn’t receive a message to inform me of travel charges when I arrived in Turkey. I am now being charged.Regards

AC7 by Level 1: Joiner
  • 54 Views
  • 1 replies
  • 0 kudos

l need to login in O2

Hello then l receive on email that l need to login in O2 and then l will know what text .. l do that and they nothing informe please check for me thank you

refund

i thought my nightmare with 02 CS was done with... but it seems o2 owe me money. they've asked me to add my bank details to my account, yet there is NOWHERE to put them. also it has my visa card on file so just refund it to that or send me a cheque. ...

Need to change bank details

Hi I need to change the bank account details for all the payments registered to me. I also can only view my son's phone's details in My O2 meaning I can't make any online views of my bills or online changes. I need to change my bank details ASAP

Shood2 by Level 1: Joiner
  • 75 Views
  • 3 replies
  • 0 kudos

Not out of Data

Upgraded 4th Nov told immediate affect, email out of Data, account My02 reading 59.85 remaining?

Spurs by Level 1: Joiner
  • 33 Views
  • 1 replies
  • 0 kudos

I have no signal

Hi there, I’m in Brazil, I both 4G data bolt on to use here as the link I’ve got from O2 suggested. Now it’s simply not working and in my mobile says I ordered Vas Changed. Can you please help me?

Pay monthly ipad

Hi, yesterday I requested to do a pay monthly scheme for an iPad but have not heard anything back from the credit check

Phoebe20 by Level 1: Joiner
  • 49 Views
  • 2 replies
  • 0 kudos

Purchase

I try to purchase iphone 16 pro atlast of the purchase part upfront payment done but no details after that

Anoopanu by Level 1: Joiner
  • 46 Views
  • 1 replies
  • 0 kudos