Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I ordered a new device and Pay-Monthly plan on the 25th November and it still hasn't been delivered. I'm aware of something happening with the warehouse delaying orders, but the only email I have from them is my confirmation of order - nothing about ...
I recently changed my tariff to a rolling monthly one with unlimited data. A message popped up about my previous data (90gb) being wiped and I think something about my new one being applied within 3 days. I probably should have waited nearer the time...
Hi can you please check my phone network hasn't been working last few hours suddenly and when I checked my email it says my tarriff has changed even though I didn't change anything. Please I think I have been hacked and now I can't access my emails
Hi, I can’t log into my o2 account but I need to pay my overdue bill and discuss options to pay
Hello, My phone got stolen yesterday, I have a new one now but need to have my O2 esim phone number transfered. I cannot go on my O2, as they are trying to send me a code on the phone number I need to access.The chat is not working, and I cannot call...
You have sent an email to say we are due a refund of £186.26 I have tried to contact via my O2 account but have not got access, please can you let me know how I can proceed, when I am unable to access due to no longer being a customer of O2?
I got an O2 subscription when I subscribed to Virgin media. I never used it and I lost the SIM. I want to end my contract.
I can’t access my phone and every time I log in it asks to text me a number which I can’t receive
Why is my mobile data so slow
I have requested a PAC two or three times but there is no response - what should I do next.
