My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 15295 Views
  • 4 replies
  • 1 kudos

Resolved! MY O2 App problems again!

Just lately I have had problems with the My O2 Android App on my phone. It just does not give me my usual information when I click on its 'homepage' links. I have logged onto the O2 website where I found I was required now to link my O2 account with ...

HHGTTG by Level 3: Thinker
  • 1451 Views
  • 2 replies
  • 0 kudos

Resolved! Accidentally removed E-Sim

I was trying to transfer my E-sim but accidentally deleted it. Is there a way to reinstall it through the app? I can't phone O2 (as I have lost my E-sim) and the nearest store is over an hour away by car! I know you used to be able to install it thro...

Birdo by Level 1: Joiner
  • 1121 Views
  • 4 replies
  • 0 kudos

Leaving O2

O2 sent me notification of an increase in price and at the same time said I had the right to leave. I have phoned them on 4 occasions to inform them I am leaving but can't get through. There is no link online to notify that you are closing your accou...

Money has been taken but no order confirmation

Purchased a new phone and the money has been taken out of my account - however I have not received any order confirmation and the phone is still in my basket.

Phone contract

Hi I had a new phone contract yesterday I have received my new phone today but no SIM card can you please help

CarlWyke by Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos

New phone contract

Hi I took out a new phone contract they have sent the phone but no SIM card can you help please

CarlWyke by Level 1: Joiner
  • 200 Views
  • 1 replies
  • 0 kudos

New phone contract

Hi I took out a new mobile phone contract yesterday,, the have sent the phone today but no SIM card

CarlWyke by Level 1: Joiner
  • 176 Views
  • 1 replies
  • 0 kudos

Broadband

Does O2 does roll over data ? 

Ju7 by Level 1: Joiner
  • 195 Views
  • 1 replies
  • 0 kudos

additional e sim

Hello, I want to add a second mobile line to my iPhone using an eSIM. Please can i have an eSIM activation pack or QR code for a new additional number, or tell me how to get one Thank you.

med by Level 1: Joiner
  • 289 Views
  • 1 replies
  • 0 kudos

Disney

Good afternoon I cancelled my disney few konths ago and i am still being charged for it .

Gbaker by Level 1: Joiner
  • 194 Views
  • 1 replies
  • 0 kudos