Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi, I am trying to access O2 open to apply blue light discount to my new contract but the website doesn't seem to be working?
My niece has her phone stolen on holiday in Greece earlier today. It's a second hand iPhone with O2 pay monthly SIM, I think the phone was purchased either online or from a friend, and may not have been an O2 phone originally.I've managed to get the ...
Hi all im looking to pay off my device plan but every time i click on the device plan section on either website or my O2 app it redirects me to an error page. Even the chat bot gave me a link and that does the same. It seems to take me to the proper ...
I am really struggling to prove to 02 that they have taken payment for an order twice. I have screen shots from my account of the payment going out - it's over £120 so I really need it back. I have been on the phone for hours trying to sort and they ...
I have just got the iphone 16 pro max over 36 months but on ordering I specifically said can I pay the device plan off once I get the phone and was told yes,I have rang 4 times and payment will not go through even after phoning my bank 2 times,bank s...
Hi All, I have a discount code to get 25% of my airtime but everything I enter the code it says the VMS (Voucher Management Service) is not working. I am trying to upgrade and my code is eligible. Can anyone help? Thank you
I ordered a samsung galaxy 8 watch through my my o2 page, they have taken up front money, but i have just checked order progress and it says cancelled, but can't find a telephone number to contact anyone to find out what is going on. Can someone plea...
i purchased an iPad with a cellular plan from VM in 2021. I have since had the data only sim moved to O2. I get monthly emailed bills from O2 however when I sign up to “MyO2” and try to link a product to the account, it try’s to send a text to the si...
Hi, how do I transfer my current o2 number to a different (new) o2 account? I am getting a new account and a new sim and want to keep my o2 number. I am not switching to o2, I have always been with o2 just want to transfer my o2 number to this new co...
Hello, I am trying to apply my NHS discount but when I log into open o2 it just comes up 'Sorry, there was a problem.' once I log in?
