Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I got an O2 subscription when I subscribed to Virgin media. I never used it and I lost the SIM. I want to end my contract.
I can’t access my phone and every time I log in it asks to text me a number which I can’t receive
Why is my mobile data so slow
I have requested a PAC two or three times but there is no response - what should I do next.
I'm leaving O2 and have my Stac code but i'm not going to a new provider i just want to close my account here. Where do i use my code? I just want to leave and not spend hours being bounced around through sales and retention teams on the phone.
I have ordered a new phone and it’s currently on the way. When trying to log in to my o2 it says I don’t have access and to ask for help after 48 hours- it’s now been 5 days! Also when I log in to the website it says I have no products. Confused!!
Hi.I can’t log into my o2 account and I’m in Australia and I can’t call the o2 number right now, I need to discuss options to pay my overdue bill.
Hi, I’ve got an email to pay monthly bill before next 2 days otherwise I will be charged extra. I’m currently on holiday in Australia so cannot use O2 calls and texts - I’m trying to log in and pay my bill however as part of security checks O2 are se...
I am on an O2 Pay monthly plan without any plan or Bolt on for outside EU roaming. Whilst arriving abroard recently ( Non EU Country), I received a text from O2 stating:Welcome to MOROCCO. If you want to use data while you're here, you'll need to buy...
Hi I can’t sign onto my o2 to change over to my new eSIM because I am no longer getting text messages to my old sim and I can’t log in without redo a text
