Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

My O2 App Login Issues

Hi Been getting this message when trying to login to My O2 via app. 'Oops. My 02 isn't available to you yet.Don't worry, you can still manage your account in My 02 for web.' I can login to web version but it doesn't show bills, usage, etc. I have bee...

Log on to O2app

Hi, Ive used the o2 app for years, now I can’t log on and the message says we’re not ready for you? many ideas?if I go on the web onto my account I can’t look at billy or details

unable to log into account

I cant log into my account on the website or the app. I have been a user for over 10 years and had the app which has been working all this time. Now i cant log into the full account and it keeps saying we are having problems, the app is not available...

My O2

Any idea when the my o2 part of the website is to be up and running again? It’s not worked since Friday!

My o2

It's not working

How can I find my EVoucher

How can I find and use my Evoucher?

My o2 is broken!

My O2 is just broken and doesn’t work since the new billing platform was forced on O2 by Virgin media. Information is missing. It only shows the device bills and no airtime and if one tries one of the links to billing history, upgrades etc up pops th...