Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Order Status

Resolved! Daily text from O2 saying ‘your order has taken us a little longer to process’

Hi, I was wondering if anyone else has had any experience of purchasing an Apple Watch and receiving this text message “O2: Your recent order has taken us a little longer to process, sorry about that. Your order should be with you tomorrow. Our carri...

Request a refund

Hi I need to provide my account details for refund, How do i do that ? Thanks

Change email

I cannot access my old email

Can't login to my 02 account

I am not recieving a code so that I can login to account

Resolved! cancelletion

hi

Resolved! Handset

Hi. I am trying to find out if I am still paying for my Handset.I understand I am paying for the Airtime but not sure if I am still paying for the Handset. Kind RegardsAndrew Spurr

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Forum Posts

FAQs: My O2

Order Status

Resolved! Daily text from O2 saying ‘your order has taken us a little longer to process’

Request a refund

Change email

Can't login to my 02 account

Resolved! cancelletion

Resolved! Handset

Wrong Billing

I cannot log into app

Refund

Can't access my account

18+ content

Handset upgrade

Puc code

Apply Military Discount