My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8657 Views
  • 1 replies
  • 1 kudos

Upgrade

I am looking to upgrade my phone and would like to find out best deals.

Muzeyyen by Level 1: Joiner
  • 333 Views
  • 4 replies
  • 0 kudos

My 02

Hi I can’t access my O2. Says it’s not available to me. IRS always been available

Resolved! Phone stolen

Hello my daughters phone has been stolen out of her bag - her number is +*********. She may be able to use another phone - can she get a new sim with the same number? [Mod edit: Please do not share personal details as your posts are visible to the pu...

NJEdwards by Level 1: Joiner
  • 154 Views
  • 3 replies
  • 0 kudos

Resolved! Missing order

Hi I ordered an upgrade/new phone on Sunday the 1st of December in the afternoon and on the order page it said processing and that my order would arrive by the 3rd of December. Unfortunately I have received no updates on my order other than a text in...

tenzyxl by Level 1: Joiner
  • 920 Views
  • 4 replies
  • 0 kudos

Contract end date

Hi. I need to switch out from O2 as the network coverage is not adequate at my work. I need to find out what my contract end date is. There is no info under myO2 and I cant even find a live chat link or a phone number anywhere on the website. Some sp...

Resolved! How to escalate an issue relating to fraud?

I am new to this forum so hopefully I am following protocol My issue is that I have now spoken(on 202) to customer services 3 times re fraudulent activity on my account and am getting nowhere. O2 have closed both fraud cases without speaking to me an...

Out of data

we have been into store today and changed tariff. However we are now home and the app says neither of our phones have a data.

steve29sm by Level 1: Joiner
  • 201 Views
  • 3 replies
  • 0 kudos