My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 6796 Views
  • 1 replies
  • 1 kudos

Resolved! I would like to leave O2

Hi,  I would like to end my O2 account, please advise how I can do this.

CGreen by Level 1: Joiner
  • 121 Views
  • 1 replies
  • 0 kudos

bill payment

hi I would like to pay the bill but my outgoing calls are blocked, please remove the block

My o2 not working

 I am unable to log onto my o2

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Eimear2 by Level 1: Joiner
  • 112 Views
  • 1 replies
  • 0 kudos

O2 not updating credit report

I simply have no idea where to turn as I seem to have exhausted every avenue here. Due to ongoing and various issues with a handset on Dec 1st O2 and I ended a credit agreement for said handset - I have all documentation to support this saved. This h...

ftop1 by Level 1: Joiner
  • 566 Views
  • 9 replies
  • 0 kudos

Resolved! Change my number

So i was with EE and somehow they have stop incoming calls to my phone, so i decided i need to change provider so i have joined O2, i was wondering if i can keep the old number and if so, how?

Nathan25 by Level 1: Joiner
  • 135 Views
  • 1 replies
  • 0 kudos

Username Issue

Hello, I’m having trouble logging into my account via the app and also online and it’s asking for my username which I always thought was my email addrees which I am putting in but it’s saying it’s not recognising this?

NHS discount

Everytime I try and register for NHS discount a message come back saying Oops, we’re having trouble getting your details. This should be temporary, so please try again in 30 minutes

Becky2007 by Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

App

App saying my account isn’t available to look at anymore