Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I have been going around in circles for 2 hours is there a direct number I can call I have Dementia and using chat bots just doesnt work please please help I have all 4 Services with you but if i cant get help when i need it i will soon be leaving. M...
Hi, can I get an itemised billed emailed, if so what is the cost? RegardsLeanne
Hello, I’m in the forces and have been posted overseas for two years, could I freeze my account please?
forgotten pin number
I have had no mobile connection - phones, texts or data for a number of days now. It came back temporarily for a few hours this morning but has disappeared again. I have a secondary physical sim in my phone with a different provider that works ok so ...
I change new o2 sim but it not working it support be same the number
I have an account, with a working password. i can recaive emails and codes and when I try to login to my 02 on the app or web browser it wont connect. ive tried to ring customer services as going to a shop is not viable for me and they just send me r...
It has been 2 days with very poor signal and no internet at all. The help&support says that there are no issues in my area but still I haven’t been able to use 5G or to make any calls. Is anyone else having this same issue?
The link on the MyO2 (web view) latest bill to find out what a particular 5-digit number actually is appears to go to a non-existent URL:Link highlighted in screenshot above tries to get to: https://www.o2.co.uk/help/account-and-billing/premium-servi...
Hi allHow / where do I change my telephone memorable word when I’ve forgotten it, I can’t locate the area within APP / website Thanks
