Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Keep my old number

hello, i want to keep my old number on this sim

Resolved! Scam call

Caller from 07463487559 rang to say my SIM card will be discontinued in two business days, and a new SIM card for G5 would arrive on Monday.. He called again from 02046148734 with the same message. He took my email address, then asked for my O2 passw...

My account

Can’t access my account

Missing from account

Hi, I am logging into my o2 but the information for my mobile i have is not showing

My 02 does not work

I cannot log in on MyO2 and it has been more than 48h since I registered. I am alway from the UK and I need to buy a travel bolt on

Upgrade

Hi I was contacted by custome upgrades department and was set up for a new phone and was told that I would receive a contract by email to sign and accept but have not received the contract can you help

can't access my account

Hi,I've got my number and my daughter's number logged in my O2 account. When I log into my O2 account to check whether I can upgrade or what I have got left to pay, I can't go on my actual phone number to check those, I can only get on my daughter's ...

Resolved! account closure

Hello, I don't use two numbers anymore, I would like to close them, what should I do?

Refund

Hello, I have received a message saying that I am £7.58 in credit and am due a refund. This month I changed over from o2 to Vodafone and so I can no longer login to the my o2 app to claim the refund. How can I go about this please? Thanks.

Resolved! Mobile contract

When does my contract end please

custom-community-header-logo.text

Forum Posts