Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Our phones are not working
Hi there, the code being sent to a phone to log me in isn’t my number and I can’t change it. It needs to be *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hi I ordered an upgrade/new phone on Sunday the 1st of December in the afternoon and on the order page it said processing and that my order would arrive by the 3rd of December. Unfortunately I have received no updates on my order other than a text in...
Hi. I need to switch out from O2 as the network coverage is not adequate at my work. I need to find out what my contract end date is. There is no info under myO2 and I cant even find a live chat link or a phone number anywhere on the website. Some sp...
I am new to this forum so hopefully I am following protocol My issue is that I have now spoken(on 202) to customer services 3 times re fraudulent activity on my account and am getting nowhere. O2 have closed both fraud cases without speaking to me an...
No internet although 11.73 GB left
we have been into store today and changed tariff. However we are now home and the app says neither of our phones have a data.
I am travelling overseas an I want to buy an eSIM abroad. How can I activate it later? I have an iPhone 16 bought in November
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I want to pay the balance of my final bill
