Myo2 cant view any services or topup?

[Ashly0]

Hey all, payasyougo customer here. No Idea if there is maintanence going on or what, but myo2 seems to have no option to top up. I get the message something went wrong that they are busy and please bear with us?

I tried dialing 4444 and it said there is a fault on payasyougo. The ai chat does not help at all.

I don't have a local o2 store anymore either so i'm out of options apart from online.

Is this a nightly thing or something? There is nothing online about this and this is the first time I have seen this error. I'm looking for some clarification because it is important I am able to call and text tomorrow, it's never been an issue.

Is everyone experiencing this?

[jonsie]

The system is taken off-line every night around midnight whilst accounts are updated

I've just checked and it's working ok now

Try first thing this morning and you should be ok

[pgn]

There are other ways to top up, @Ashly0 - the O2 ones may be offline for maintenance around midnight, but at least one of these should still be accessible: Guide How to Top Up (PAYG) 

O2 Web Top-up also does mot tequire you to be signed into your myO2 to work.

Good luck!