Solved: Re: Change Tariff button

DaveH · ‎19-10-2018

I want to change my tariff to 'Pay Monthly' but the 'Change Tariff' button does not work. How can I switch it on ?

MI5 · ‎19-10-2018

You need to call customer services to do that kind of tariff change http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-10-2018

You need to call customer services to do that kind of tariff change http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎19-10-2018

Hi @DaveH

Reboot your phone. If that doesnt work then give customer services a call https://www.o2.co.uk/contactus

and ask them to change your tariff.

Veritas Numquam Perit

Anonymous · ‎19-10-2018

Change your tariff means you can upgrade your current tariff to one with say more data

jonsie · ‎19-10-2018

You can upgrade to a contract online but not via the upgrade button. You could at one time but it's probably broken along with many other services.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bambino · ‎19-10-2018

@DaveH If you're wanting to move from Pay & Go to Pay Monthly you will probably have to pass a credit check, which you cannot do using the method you want to use.

I DO NOT WORK FOR O2

EmilieT · ‎22-10-2018

Hi @DaveH, and welcome to the forum!

How are you getting on with this change? Any progress over the weekend?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

Change Tariff button

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