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You need to call customer services to do that kind of tariff change http://www.o2.co.uk/contactus
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You need to call customer services to do that kind of tariff change http://www.o2.co.uk/contactus
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Hi @DaveH
Reboot your phone. If that doesnt work then give customer services a call https://www.o2.co.uk/contactus
and ask them to change your tariff.
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You can upgrade to a contract online but not via the upgrade button. You could at one time but it's probably broken along with many other services.
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@DaveH If you're wanting to move from Pay & Go to Pay Monthly you will probably have to pass a credit check, which you cannot do using the method you want to use.
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Hi @DaveH, and welcome to the forum! 
How are you getting on with this change? Any progress over the weekend?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register? 
