Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51659 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26134 Views
  • 19 replies
  • 2 kudos

Resolved! Lost my simcard

Hi,Lost my sim card during my business trip. I’d like to have a new sim card but keeping the same number.Is it possible? If so, how should I proceed?Thanks

ilkenoble by Level 1: Joiner
  • 1127 Views
  • 2 replies
  • 0 kudos

Resolved! Merging two into one

I have two phones with two separate numbers, both on pay as you go.... is it possible to merge the two accounts so that both phones will have the same number for making and receiving calls?

PGM by Level 1: Joiner
  • 1927 Views
  • 4 replies
  • 0 kudos

Resolved! Data allowance

I can’t find this anywhere but does unused data roll forward into the next month’s allowance. I sometimes don’t use it all and it would be good to know if it does. Thanks.

Resolved! PAYG SIm Card

Fitted new Sim card, former o2 mobile number recognised but cannot make any payment as it says the number is not recognised.What now?

DRennie by Level 1: Joiner
  • 940 Views
  • 2 replies
  • 0 kudos

Resolved! 3-2-1 pay as u go data charges con.

I have a Gps device on payg which acording to 02 says I used 30mb per month on average when I buy a data add on. ..but when I don't buy this add on I get charged an extortionate rate I all of a sudden use 30mb per day and my credit quickly zooms down...

Ginka by Level 1: Joiner
  • 2404 Views
  • 6 replies
  • 0 kudos

Trying to leave PAYG with refund

After trying out O2 for signal for a few months.. (it’s dire and so are the speeds) I’m going elsewhere.. I know some of you have had the email from Marjo about leaving PAYG, forfeiting your number but getting a refund... which is why I’m posting thi...

Anonymous by Not applicable
  • 6982 Views
  • 18 replies
  • 0 kudos

Resolved! Roaming in France (pay monthly)

Despite having the free O2 Travel bolt on, which includes France, last time I was there it didn't work at all. I'm off to France tomorrow and have a work call on Wednesday. What do I need to do to 100% ensure I can take my work call while in France?

Simba9r3w by Level 1: Joiner
  • 3571 Views
  • 10 replies
  • 0 kudos

Resolved! Fixing phone

Hi. Accidentally I have droped my phone into the water. Drained it and now it keep showing rebooting page but doesnt do anything. Can I take it to O2 to have a look if it can be fixed?