Solved: Re: Can call UK but cannot receive calls from the ...

ARDK83 · ‎21-08-2024

Hi!

I am currently using my O2 pay as you sim abroad.

I can make calls to the uk, but cannot receive any from the UK. I can receive SMS fine. Anyone trying to call me from the UK hears the message: “You’ve Dailed an incorrect number please check the number and try again”

I have tried using a different phone, and left the SIM out for over an hour but the issue persists. I have £10 credit in my account.

Also tried manually connecting to a different network.

Any ideas anyone?

Thanks!

ARDK83 · ‎23-08-2024

so i left my sim out for over 24 hours and now its all working fine.

View solution in original post

MI5 · ‎21-08-2024

@ARDK83

Try manually searching for a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ARDK83 · ‎21-08-2024

Yes tried that also.

pgn · ‎22-08-2024

Your phone is not trying to pass the caller onto O2 Voicemail, @ARDK83?

Disable voicemail to check Guide: All you need to know about O2 Voicemail 901 - good luck!

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

ARDK83 · ‎23-08-2024

so i left my sim out for over 24 hours and now its all working fine.

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