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Rolling tariff

Rig94
Level 1: Joiner
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Hello, I have tried multiple times over the last few weeks to pay for a £15 per month rolling tariff. However the website is not accepting any payment method I am using and telling me it’s unsuccessful. I have tried many different cards and none work so it looks like an internal issue. Could you help me with this? Thanks.

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 4445

Guide: How to find help & contact O2 

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MI5
Level 94: Supreme
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@Rig94 

You need a registered card to automatically renew a rolling plan.

You can't renew it manually.

Pay As You Go: Introducing "Rolling Plans" 

https://www.o2.co.uk/termsandconditions/mobile/rolling-plan-terms-and-conditions

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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