on 23-08-2024 17:20
Hello, I have tried multiple times over the last few weeks to pay for a £15 per month rolling tariff. However the website is not accepting any payment method I am using and telling me it’s unsuccessful. I have tried many different cards and none work so it looks like an internal issue. Could you help me with this? Thanks.
on 23-08-2024 17:25
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 4445
on 23-08-2024 17:30
You need a registered card to automatically renew a rolling plan.
You can't renew it manually.
Pay As You Go: Introducing "Rolling Plans"
https://www.o2.co.uk/termsandconditions/mobile/rolling-plan-terms-and-conditions