Can call UK but cannot receive calls from the UK

[ARDK83]

Hi!

I am currently using my O2 pay as you sim abroad. 

I can make calls to the uk, but cannot receive any from the UK. I can receive SMS fine. Anyone trying to call me from the UK hears the message: “You’ve Dailed an incorrect number please check the number and try again”

I have tried using a different phone, and left the SIM out for over an hour but the issue persists. I have £10 credit in my account.

Also tried manually connecting to a different network.

Any ideas anyone?

Thanks!

[MI5]

@ARDK83 

Try manually searching for a different network.

[ARDK83]

Yes tried that also.

[pgn]

Your phone is not trying to pass the caller onto O2 Voicemail, @ARDK83?

Disable voicemail to check Guide: All you need to know about O2 Voicemail 901 - good luck!

[ARDK83 · Accepted solution]

so i left my sim out for over 24 hours and now its all working fine.