Solved: lost my sim card

LONGCHANGZHUANG · ‎09-08-2018

I'd lost my sim card, and want to have a new one with same phone number, what should I do?

O2 delivers a new sim card to the home adress I left?

MI5 · ‎09-08-2018

Please see help here https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-08-2018

Hi @LONGCHANGZHUANG

Please see help here https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎13-08-2018

Hi @LONGCHANGZHUANG, I'm sorry to hear you've lost your SIM card Did you manage to get it sorted since you last posted? Please let us know how you're getting on with this

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

lost my sim card

New phone number or an upgrade?

Product hasn’t arrived

Daughter wants her own contract now.

Cancel Disney plus subscription

cancel Disney plan