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Level 1: Joiner
Posts: 1
Registered: ‎08-01-2019

i need to change email address to get bills. I cant find out how to do this?

My old email was hacked and is now blocked. I've a new email address for billing. How do I change this?

Posts: 60,369
Topics: 642
Registered: ‎14-01-2013

Re: i need to change email address to get bills. I cant find out how to do this?

[ Edited ]

@lellyd

You can change your email address in My O2 under my details http://www.o2.co.uk/myo2

 

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Posts: 82,838
Topics: 509
Solutions: 10,019
Registered: ‎04-04-2012

Re: i need to change email address to get bills. I cant find out how to do this?

@lellyd you won't be able to do it yourself without access to you old email address. 

Please call customer service to do it for you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 2,670
Registered: ‎18-04-2018

Re: i need to change email address to get bills. I cant find out how to do this?

Hi @lellyd, and sorry to hear your email address was hacked worried How are you getting on with updating it, did the suggestions above help?

 

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