Unable to connect to London Underground WiFi

[Bamboccio]

Hello,

I am getting this error message since the last few days after logging in to the WiFi via the the standard O2 page:

Sorry we're having a few problems at the moment.  We're working on it, so have another go later.

Any one can help?

Simone

[Anonymous]

I am having the same problem! I've deleted and recreated my o2 wifi account, no luck. It's been going on over a month now and very frustrating!

[Bamboccio]

I still could not register to O2 WiFI again so I can not test but I also think that it will not help.  Customer service has been very poor on this occasion

[Anonymous]

I have had the same problem for over a month - tried deleting device and reregistering but it didn't work.  Contacted O2 customer service twice and had no joy, so just don't know what to do.  Everytime I go to an underground station and connect to the virgin, login with my number, I get this message:

"Sorry, we're having a few problems at the moment. We're working on it, so have another go later".

Please help!

Rupert

[MI5]

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@Anonymous wrote:

Please help!

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Have you tried all the advice on this thread?

[Bamboccio]

I am now convinced that this is releated to WiFi Extra being released to all stations where there is Virgin WiFi.  Should that be the case effectilvely the connection to Virgin WiFi is not really reaquired anymore.

As for me I am still waiting to find an O2 WiFi hotspot where to register again.

[MI5]

McDonalds should do it for you

[Anonymous]

Yes tried everything, deleting device, re-registered but no joy unfortunately. It's driving me crazy and O2 support can't help. Think I will move to another provider.

[Bamboccio]

I can now use the WiFi-Extra access point in pretty much all the stations.  I assume that O2 customers have all been moved to that access point.  I would have been great if it was communicated properly and if customer services knew about this.

PS: I still have not found a working O2 Wifi Access point so I have not re-registered and i cannot test the old Virgin WiFi access point

[Bamboccio]

I managed to re-register and will test the Virgin WiFi Access point today

[jonsie]

Good luck, hope all goes well ☺