Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

How the O2 chapter of the PC police gets **** by the actual police

So, I accidentally cracked my phone's screen. I filed an insurance claim with O2, took the phone to a branch store, got confirmation for the scheduled courier pick-up. All nice and sunny. That was Monday last week. On the week-end, seing that I had n...

Resolved! O2 account update after number transfer

Hello, I changed from a PAYG to pay monthy contract and transferred my PAYG number today. But when I go on the my O2 app, it can't tell me how much data I have left (I have unlimited texts and minutes) and when I go log on to o2.co.uk and click on th...

Resolved! Sim still hasn't arrived

Hello, I ordered a sim as part of a sim only contract on thursday the 29th and it still hasn't arrived, despite being told that it should come within one day. I have also recieved an email today claiming that my first bill has come through despite re...

Resolved! Billig

I payed my bill using automated method. I typed in wrong number o2 have filled out a ffrom 5days ago and I still have no connection due to them not finding payment has this happend before and how long will it take please

International calling card no longer working for Canada

I rely on 02 International Calling Cards to keep in touch with my family in Canada. It's always worked in the past (and I buy several at a time as a result), but now when I try to call their land-line I get the message "Sorry, but you can't use your ...

Resolved! Friends and Family details

Hi, im a retiree from o2 and therefore have no access to the o2 Intranet. Im trying to get a list of my Friends and Family members. according to the o2 retiree website i should email telefonicavip but the address given is not valid. could you email m...

Resolved! Fast track entry - O2 Forum Kentish Town?

Hi all, I'm going to a gig at the Forum in Kentish Town, which, from looking at the venue website, is now an O2 venue, though I don't see any mention of it on the O2 website. I am quite new to O2 and was wondering if anyone can confirm that I can get...

They have mixed up contracts ad sim number .anyone help

Ive said to 02 that it was wrong number on contractsHelp

Resolved! Refreshing my monthly account

Been on monthly bills for time now and never missed a payment but just tryed to refresh and upgrade to include samsung s with lower data usage that ended up cheaper only to be told i failed credit check and did not qualify for monthly billing.what.i ...

PAc code

Hi, everyone. how i can get PAC code from O2? i want to transfer my o2 number to another network...

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