Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 157643 Views
  • 147 replies
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Resolved! O2 Travel

I have just returned from a week in Mallorca, Spain. I would like to raise a complaint on the quality of the data speeds whilst I was there. I was connected to the Movistar network and I had difficulty accessing social media and my iCloud photos. Giv...

Anonymous by Not applicable
  • 1285 Views
  • 5 replies
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Accessory Refund

Hi, at the beggining of the month I orderd two accessory for my phone to colect in store. However O2 siad that the product wasn't in stock, after saying it was. So I went to the store and thay said the order was rejected as it want in stock. Naturaly...

Anonymous by Not applicable
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  • 1 replies
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Resolved! Holiday accident

I'm embarrassed to let you guys know, I've just this minute dropped my beloved oneplus 3t and smashed my screen I've got O2 insure, can I nip into the Blackpool O2 store and claim a replacement, so do I have to mess about when I get home.

Curr946 by Level 26: Upbeat
  • 3070 Views
  • 9 replies
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Changing Network

Please provide PAC for me to move my mobile number to a different provider. [personal information removed. Please please do not post personal details such as phone numbers, address details, email address]

Anonymous by Not applicable
  • 1405 Views
  • 3 replies
  • 1 kudos

Resolved! European roaming charges

I've just received a text notifying me of the changes from 15 June, when all calls, text and data used in the Europe Zone come out of my usual UK allowance...I will be in Italy from 12 June and already have the 02 Travel bolt-on which presumably will...

Anonymous by Not applicable
  • 1554 Views
  • 4 replies
  • 1 kudos

Resolved! O2 open

Was told as I'm part of the NHS I would get a discount and could upload a pic of my wage slip it's asking me for a five digit code from my employer which I have to call up they never said this yesterday on the phone when I took out the upgrade

Anonymous by Not applicable
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Resolved! O2 Priority - new business

Hi there, I'm looking into getting exclusive offers posted to O2 Priority for the business I work for, but can't find a business contact. The old links to Priority no longer work and there's no info online - is there an email address which I could co...

Anonymous by Not applicable
  • 855 Views
  • 3 replies
  • 0 kudos