This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Text LOYALTY to 21500 with your phone number ..nothing happens

Go to solution
Emma7750
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎19-08-2023 11:54 - edited ‎19-08-2023 11:55

‎19-08-2023 11:54 - edited ‎19-08-2023 11:55


hi

When I was sold my sim 2 year contract was told it would be 15£ for the first month then 12 on from that 

the salesperson on WhatsApp just asked me are there other o2 customers in household I said yes he said great 

 

I was to text loyalty to 21500 

have done this several times and they either say there’s a problem or they never get back

ive tried with adding my other half’s o2 number as well as mine 

 

 

latest text said get back to you in 72 hours and that was on Tuesday morning 

will I ever get this multi save discount 

Thanks in advance 

 

Message 1 of 2
5,622 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152070 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

on ‎19-08-2023 13:17

on ‎19-08-2023 13:17

@Emma7750 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
5,605 Views
0 Kudos
1 REPLY 1

Go to solution
MI5
Level 94: Supreme
  • 152070 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

on ‎19-08-2023 13:17

on ‎19-08-2023 13:17

@Emma7750 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
5,606 Views
0 Kudos
Top Kudoed Authors
View All
Top