Scam call?

[stephernyp]

Hi, I've just had a call from the below number telling me that if I give them the code that is text to me I can get 40% off of my bill due to covid.  I can't seem to get through on the 202 number to see if this is legit or not. I assume that this is a fradulent call and therefore I did not give any details over to the person on the other end of the call. 

020 7183 8987

[jonsie]

It's a definite scam
O2 will never ask for a pass code
Please block the number and change the password in My O2

[stephernyp]

Thank you, that's what I thought  

[jonsie]

Unfortunately it is a well known scam to get the passcode

With that  they can access your account, change address and order new phones

Well done for asking here @stephernyp and keep a check on My O2 for any suspicious activity

[Bambino]

@stephernyp 

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages