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I'm on O2 contract and I want to switch to O2 pay as you go and keep my number

Dsa
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on ‎28-04-2024 09:47 - last edited on ‎28-04-2024 11:03 by Moderator

on ‎28-04-2024 09:47 - last edited on ‎28-04-2024 11:03 by Moderator

I'm on O2 contract and I want to switch to O2 pay as you go and keep my number. My device is paid off on 7th May. When do I order a new SIM and activate it? Do I have to text for PAC and/or STAC codes or call customer service?

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pgn
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on ‎28-04-2024 10:32

on ‎28-04-2024 10:32

@Dsa - a better place for your query would have been the PayMonthly or PAYG forum section, nevertheless - info you need is here Guide: Migration & porting into O2 - good luck!

Links to O2 Social Media Team here
NoAccountAccess

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MI5
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on ‎28-04-2024 10:45

on ‎28-04-2024 10:45

@Dsa 

As your device eill be paid off with your next bill, you can do this at anytime now.

Order your free PAYG sim from here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

You can activate it byy topping up Guide How to Top Up (PAYG) ready for your number migration.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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