Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! calling the U.S. from the UK

I added the international bolt on to my o2 mobile account. But it is not letting me call any U.S. numbers!Either the call is immediately disconnected or I get a recorded message "we do not recognize that number". I've tried it putting 001 in front of...

Resolved! O2 Travel in Inclusive Zone bolt-on

I'm looking to upgrade to a tariff that will give me access to the O2 Travel in Inclusive Zone bolt-on as I'm planning to travel in the US and this seems to be the best option to keep roaming costs down. On this page it says you can get this bolt-on ...

Resolved! Led cover not working

Hi my led cover has stopped working

Resolved! Premium Messages from 88101

I have been charged in excess of £261 since Oct 2019 to date for premium messages from the code above each month, with the costs varying between £8.75 to up to £15 dependent on the number of 'messages' received at £1.25 each message. I only recently ...

Resolved! Refund

I have been having trouble with my phone and connection I was cut off again when the lovely man was trying to sort something out with the manger but no phone call back can you please see what is going on please

setting call forward when abroad

Hi,I am ok to setup the call forward when I am going abroad.. but to do it while still in UK. However when I was in a country where I wanted to disable the call forward and wanted to receive calls etc as it is, it did not work. Is there an option to ...

Resolved! Disney

I have a monthly subscription to Disney plus which I pay monthly,when I now go on the app it won’t let me watch anything unless I subscribe?gave tried deleting the app but makes no difference