Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Volt

I have signed up for Volt, as I have both an O2 account and virgin media account too. When I logged on to see what benefits I would get, the page said virgin media was not available at my address. The address registered is my current one and hasn't c...

Mikea81 by Level 1: Joiner
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Resolved! 3G, 4G and 5G

Hi I recently joined O2. And the internet is running very slow, I’m using an iPhone 12. When I have 3g it doesn’t load any link, Facebook opens but then it freezes, when I have 4g is working but very slow, and only when I have 5g is working good but ...

Stephen71 by Level 1: Joiner
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Resolved! Product out of order

I ordered a Samsung Galaxy Tablet S7 FE and received an email that the product is out of stock. Since the email, I am checking the online shop page of O2 and see that the product is on sale with all colours. When I checked my bank account, I see that...

Webbie by Level 1: Joiner
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Resolved! Exchange Beats Buds for AirPods

I purchased the Studio Buds but originally wanted the air pods pro. Sadly, they were out of stock so I settled for the buds. After receiving the buds they work well and have good base but whilst I’m on the phone they cut out very quickly and my calle...

Larissa1 by Level 1: Joiner
  • 354 Views
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Resolved! Pixel 6 pro

Hiya, just wondering why it still says waiting for launch date on my Google pixel 6 pro pre-order. It came out today so surely it would come today? My order number is this [mod removed order number]. Sorry if I'm being a total Karen but it's my birth...

MaxWeale by Level 1: Joiner
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Resolved! Hi I upgraded my phone

Hi I went to upgrade my phone online last night and realised I ordered the wrong mobile I refused delivery of it this morning so when it gets back to O2 what is the process then as I paid my original device off so would it just stayed on the account ...

Logan by Level 1: Joiner
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Resolved! Took my money

Why money was deducting twice from my account and I was unsucessful of getting a new phone. Can I be refunded

Flowers by Level 1: Joiner
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Volt not available

Hi, i am on Virgin media broadband, but when i try to get volt it says not available in my area, why is this? Does that mean i can't get any of these benefits even though i am on o2 and virgin media?

Pez by Level 1: Joiner
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